Thursday, May 12, 2011

Twitpic triggers copyright clash

Picture posting service Twitpic has apologised for seeming to claim copyright on every image users upload.

A row blew up over photographs on Twitpic following changes made to the service's terms on 10 May.

Many users cancelled their Twitpic accounts because the changes implied that the site was claiming the right to sell pictures without permission.

Twitpic defended itself and said the new rules were intended to protect users' photos from abuse by the media.

Cash call

Twitpic founder Noah Everett apologised via the company blog for the "lack of clarity" in the updated Terms and Conditions.

Mr Everett stressed that Twitpic account holders own the copyright on the images and said the terms had been changed again to show "that you still own your content".

However, by signing up to Twitpic users also agree to let the service distribute their images to the company's partners.

This clause was needed, said Mr Everett, because as Twitpic has grown, a lot of the pictures that people post to it have found their way into reports about newsworthy events.

One of the most famous images posted on Twitpic came from January 2009 when a US Airways jet crash landed on the Hudson river.

"We've seen this content being taken without permission and misused," wrote Mr Everett.

By changing the terms, Twitpic hopes to limit this abuse. In this vein it recently signed an exclusive deal with the Wenn news group to syndicate images posted on Twitpic.

The apology and re-write of the terms came too late for many who said they had deleted their accounts and removed their photos.

Evidence of how strongly people felt about the issue was seen by the hashtags #twitpic and #delete trending in conjunction on the micro-blogging service.

Many also felt that the explanation did little to clear up the ambiguity over who would profit from a newsworthy photo. Mr Everett was pressed for a clearer statement via his account on Twitter. So far he has not replied.

Twitpic's terms and conditions are similar to those of many other Twitter picture services such as Yfrog, Flickr and Instagram which all give those firms the right to redistribute images.

The row prompted MobyPictures to change its terms to include a specific clause which says it will not try to sell users' images.

Twitpic is not the first new media company to irritate its users by changing their terms and conditions. Facebook has weathered several controversial changes as has Apple, Flickr and Google.



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Wednesday, May 11, 2011

Google unveils Chrome OS laptop

Google co-founder Sergey Brin has hailed Google's new laptops as a "new model of computing".

They will be driven via Google's Chrome browser and optimised for the web.

His comments came on the second day of the company's developer conference, where Google announced that so-called Chromebooks will go on sale in June.

Samsung and Acer will be the first manufacturers to offer the devices, for between $349 and $499, in the US and six European countries initially.

Google's aim is to encourage people to use web-based applications, claiming that that is where most people spend their time and that most tasks can be accomplished online.

The internet giant said because Chromebooks are not weighed down by software and applications common to most laptops, they boot up in eight seconds instead of minutes.

The company said battery life on the device will last a day, security updates will be done automatically and they will be faster than traditional laptops.

"It's a much easier way to compute... and Chromebook is venturing into a new model of computing that I don't think was possible even a few years ago," said Mr Brin.

"Ultimately the most precious resource is the user's time. I think the complexity of managing your computer is really torturing users out there. It is a flawed model and I think Chromebooks are a new model and this is the way things are going to be," added Mr Brin.

'Nothing but the web'

Six months ago a prototype of the Chromebook was introduced.

The CR-48 was given to developers, businesses, schools, journalists and reviewers to play around with and test.

During the Google IO conference, Sundar Pichai, senior vice president for Chrome, said that the pilot had over one million participants.

He told BBC News that the feedback from that programme helped underscore his belief that users are more than ready for this new shift in computing.

"Most people spend all their time on the web, and for the first time we have distilled the entire computing experience to be about nothing but the web," he told BBC News.

"End-to-end, I think your computing experience will be far simpler, safer and faster," added Mr Pichai.

"Today, most computers work where you have to interact with them and manage them. We have switched that around and I am genuinely convinced almost everyone is ready for it today."

There is some scepticism among those who follow the industry that ordinary consumers will embrace the move away from the norm.

"I think it is the future of computing, but I am not quite convinced it is the present of computing," said Steven Levy, senior writer at Wired Magazine and the author of a newly-released book on Google called In The Plex.

"Having used one of these CR-48's, I found some problems like in a number of cases not being able to get connectivity or get on fast enough. It wasn't as good an experience as my regular environment.

"That said I do think it is a great nudge to push us into what is the logical future of computing, but Google has to go out and sell this to convince everybody of that view," added Mr Levy.

The first Chromebooks will be available for order in the US, the UK, France, Germany, Italy, Spain and the Netherlands from June 15.

The price for the Samsung version will start at $430 for a Wi-Fi powered device and $499 for a 3G model. An Acer machine will start at $350.

Price, said Michael Gartenberg, a senior analyst with research firm Gartner, could be a stumbling block.

"The hardware looks interesting, but the problem Google and its partners are going to have is convincing someone to spend $499 on a device that looks like a laptop but does so many fewer things.

"A $499 laptop can also run Chrome and get most of the Chrome apps. I think people were looking for Google to not only come up with some sort of computing innovation, but to come up with some pricing innovation as well. And at $349-$499, it is going to be a hard sell for consumers," Mr Gartenberg told the BBC.

Microsoft challenge

One area commentators think Google and its manufacturing partners might have some success is with the business world and also in education.

In a challenge to Microsoft, which rules the enterprise world with its Windows and Office software, Google is offering its cloud-ready Chromebook to businesses for $28 a person.

That will cover things like the cost of the device, necessary support, as well as machine upgrades and replacements.

Mr Pichai told a roomful of around 5,000 developers that the Google initiative would be one-third of what he estimated was the average $1,000 IT cost per employee.

Google is also offering a similar package to schools for $20 per user.

"If they can make Chromebooks work for business and schools, it has the potential to be a lot cheaper for them, because they don't have to manage them and buy software, and they get replaced when they break," said Ina Fried, senior editor with technology sites AllThingsDigital.

"It is a really appealing vision for these sectors, but I also think that businesses and even students will find it hard to break away from the PC entirely, a way of working that many people have gotten used to over the years."

Google said that later in the year it expects a number of other manufacturers to offer Chromebooks at a number of different price points.



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Facebook profile access 'leaked'

Access to hundreds of thousands of Facebook accounts may have accidentally been leaked because of a flaw in some applications.

Security firm Symantec discovered that programs were inadvertently sharing access tokens which could be used by advertisers.

It estimates that, as of last month, 100,000 applications were still enabling leaks.

Facebook said that it was improving authentication methods.

"We have been working with Symantec to identity issues in our authentication flow to ensure that they are more secure," Facebook's Naitik Shah wrote in a blog post on Tuesday.

Spare keys

In his report, Symantec's Nishant Doshi explained how access tokens act "like spare keys" to a Facebook user's account.

These keys were typically given out, with the user's permission, to help applications on the Facebook platform function.

With the keys, applications could access a user's profile and photographs, as well as posting messages on their wall.

However, the newly-discovered weakness in the old authentication method would allow spare keys to be passed to further third-parties - likely to include advertisers - through referral data.

"Start Quote

We estimate that over the years, hundreds of thousands of applications may have inadvertently leaked millions of access tokens to third parties"

End Quote Nishant Doshi Symantec

"The Facebook application is now in a position to inadvertently leak the access tokens to third parties potentially on purpose and unfortunately very commonly by accident," explained Mr Doshi.

"We estimate that over the years, hundreds of thousands of applications may have inadvertently leaked millions of access tokens to third parties."

But he downplayed the risk, adding: "Fortunately, these third-parties may not have realised their ability to access this information."

Facebook's director of developer relations Kevin Purdy disputed the findings.

In a statement, he said: "We've conducted a thorough investigation which revealed no evidence of this issue resulting in a user's private information being shared with unauthorised third parties."

"In addition, this report ignores the contractual obligations of advertisers and developers which prohibit them from obtaining or sharing user information in a way that violates our policies."

Less secure

By default, new applications on Facebook are required to authenticate using OAuth 2.0, a shared open standard co-authored by several sites including Google and Twitter.

While older applications are encouraged to change to the new system, it is not yet compulsory.

Facebook is now working with third-party developers help migrate them to the OAuth 2.0 system.

"Because of the number of apps using our legacy auth system, we need to be thoughtful about this transition," wrote Facebook's Naitik Shah wrote.

Paul Mutton, a security analyst at Netcraft, said that while the vulnerability could potentially be used for malicious purposes, no secure data such as passwords has been taken.

"Potentially someone else could post stuff to your stream or to your friends' streams - making you like things that you perhaps wouldn't have liked," he said.

Makers of Facebook applications have been given until 1 September by Facebook to make sure their application uses the OAuth 2.0 system.

"For some applications to continue working, the makers will have to make changes. It's about giving the developers time," added Mr Mutton.

"It shouldn't take too long to make the change. But in the cases of more commercial apps, it's going to be more convoluted."

Symantec has advised users to change their passwords if they are concerned about unauthorised third-party access to their profile.



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ACS:Law fined over data breach

Andrew Crossley, the controversial solicitor who made money by accusing computer users of illegal file sharing, has been fined �1,000.

The penalty has been imposed for a data breach which saw the personal details of 6,000 computer users, targeted by his firm, exposed online.

Information Commissioner Christopher Graham said that the severity of the breach warranted a heavier fine.

But he added that Mr Crossley was not in a position to pay.

"Were it not for the fact that ACS:Law has ceased trading so that Mr Crossley now has limited means, a monetary penalty of �200,000 would have been imposed, given the severity of the breach."

A spokeswoman for the ICO told the BBC that it did not have the power to audit people's accounts but said that Andrew Crossley had provided a sworn statement on the state of his finances.

The security breach occurred following a denial-of-service attack by members of the hacktivist group Anonymous, who were unhappy at the tactics being used by Mr Crossley and his law firm.

"Sensitive personal details relating to thousands of people were made available for download to a worldwide audience and will have caused them embarrassment and considerable distress," said Mr Graham.

As well as exposed peoples' names and addresses, a list of pornographic films they were accused of illegally downloading was also made available.

"The security measures ACS:Law had in place were barely fit for purpose in a person's home environment, let alone a business handling such sensitive details," Mr Graham said.

Lacking teeth

ACS:Law was conducting a widespread speculative invoicing campaign, which saw Mr Crossley send letters to thousands of people accusing them of downloading content without paying for it and asking them to pay a fine of around �500 per infringement.

The scheme came unstuck when a handful of the cases went to court and the judge ruled that the Mr Crossley had mishandled them and abused the court system.

He faces a disciplinary hearing at the Solicitors Regulation Authority next month.

The data breach was one of the most high profile and worst seen in the UK to date.

The relatively small fine imposed on Mr Crossley will anger opponents who argue that the ICO lacks any real teeth when it comes to data breaches.

It was recently criticised for not being tougher on Google after the firm accidentally collected personal information from millions of unsecured wi-fi connections when it collected pictures for its StreetView service.

The ICO has called for greater powers to investigate data breaches and to probe deeper into peoples' finances.

"We would welcome the power to refer cases like this to the court who can order people to be questioned about their financial affairs with appropriate sanctions if they do not cooperate," an ICO spokeswoman told the BBC.

But critics think more is needed.

"There should be a complete review of privacy policy in the UK. The ICO has been given half-baked powers that haven't been thought through and that they aren't able to exercise fully," said Jim Killock, director of the Open Rights Group.

"This fine is shockingly low. Many people have been aggrieved and wrongly accused. They are entitled to some form of compensation," he added.



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Google launches music storage

Google has been forced to scale back its plans for a cloud-based music service.

The company blamed lack of co-operation from the major record labels.

Its product, currently named Music Beta, will now launch in a scaled-down form.

Users in the US will be able to upload tracks from their personal collection to Google's servers and play them on Android smartphones and tablet devices.

The free service will feature enough space to store 20,000 songs.

Google announced its failure to strike the necessary deals at the company's annual developer conference in San Francisco.

The web firm said that business and product demands from some labels were too onerous

But it stressed that Music Beta was a totally legal service, and that the door had not been closed to future deals.

"We are open to discussion, as long as those discussions are aimed at creating a product and service for end-users that is on a sustainable set of business terms which represents a good value for users," Jamie Rosenberg, director of digital content for Android, told BBC News.

"It is in our interest and in our plans to work with the music industry and sell their artists.

"What we are focused on now is that users have existing music collections they have spent time and money acquiring, and giving them access to that music wherever they want it."

Analysts have said there is little doubt that Google has been forced to scale back its ambitions.

"This is not the service they wanted to do, but it is the service they could do without running into all sorts of interference from the record labels," said Michael Gartenberg, senior analyst with research firm Gartner.

"It is a step forward, and at least consumers can get used to the idea of storing and accessing music via the cloud."

Half way house

Billboard magazine had reported that Sony Music Group and Universal Music Group proved to be the stumbling blocks in Google's hopes to offer a more fully-fledged service.

A number of industry watchers said the labels are ignoring the march of progress by being unable to broker deals with services such as those offered by Google, and also by Amazon through its Cloud Player product.

"This whole move to the cloud for music is inevitable, and there is this disconnect between what is possible on the internet and the old business models," said Tom Krazit of technology site PaidContent.com.

"At some point, someone will figure out how to make it work, but certainly no-one did today.

"I just think it underlines that the music labels don't really know what they are doing when it comes to the internet, the cloud and distribution. Certainly there is an opportunity there and they are not going after it."

That is also the view of Matt Rosoff, west coast editor for Business Insider, who said Music Beta will be a poorer service as a result.

"It is a half-way house, but I think it is a decent start and underlines that music is moving to the cloud," he said.

"The fact that Google wasn't able to sign up the labels means there are going to be some pain points.

"Uploading songs manually takes a long time - I have been told it takes as much as a day to upload 1,000 songs. The label deals would have make this much better."

Google has said there are a number of labels that are keen to be involved in Music Beta, and that they are working together to bring other features to the service.

Amazon's Cloud Player also lets users store and manage music collections online. It charges a fee for large amounts of storage.

Apple is also expected to enter the fray by announcing an internet-hosted music service at its developer conference next month.

Everybody wins

At the Google IO conference, the company also announced some impressive figures regarding sales of Android-powered devices.

It revealed to a 5,000-strong developer audience that more than 100 million devices have been activated worldwide, and that 400,000-plus devices are being activated daily.

In addition, the company said that over 200,000 apps are available via the Android market.

In a sideswipe at Apple, Google displayed a visual of the Android logo eating a shiny red apple, indicating that the iPhone is losing out to Android.

"It's hard to believe a little more than two-and-a-half years ago we were just one device, launching in one country on one carrier," said Vic Gundotra, senior vice president of engineering.

Last month, research firm IDC projected that Android will capture nearly 40% of the global smartphone market by the end of the year.

Apple's iOS software is expected to come in at 16%, while BlackBerry will command a 15% market share.

In a session with reporters after the keynote speech, Mr Gundotra said the visual was a little bit of fun: "We try not to take ourselves too seriously. Its great to be in a battle for the hearts and minds of developers, and I think everybody wins."



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100,000 net champions recruited

More than 100,000 volunteers have promised to help a campaign to get more people on the internet.

Government digital champion Martha Lane Fox hopes they will "engage people with the joys of being on the internet".

It is part of the Race Online 2012 campaign which is trying to get millions more people using computers by the end of next year - 9m people in the UK have never used the internet.

A range of cheap computers is being made available to further entice them.

The low price recycled PCs will be available from Microsoft, among others, for about �95.

Ms Lane Fox was appointed as the UK's digital champion in 2009, at which time she was tasked with getting the poorest four million Britons online by the time of the London Olympics in 2012.

Race Online 2012, as the campaign is known, has changed its focus and now aims is to make the UK "the world's first networked nation".

Ms Lane Fox explained what she wanted the volunteer army to do.

"I'm not asking people to sit down and go through the complications of a presentation or train somebody in complex coding - I just want to enthuse people and inspire them and I think the rest will take care of itself," she told the BBC.

"For those people, it's a very simple task - they need to engage people with the joys of being on the internet," she said.

"It might be a parent on the school gates, it might be somebody in your GP surgery, it might be someone in your local pub or another network that you're in," she said.

The 100,000 formal volunteers are just the start.

"It will lead a ripple effect of informally people thinking 'oh yes, I know somebody I work with who can't use the internet,' so hopefully the 100,000 will become many, many more than that," she said.

Prime Minister David Cameron has backed the campaign.

"Today there are nine million adults in the UK who have never used the internet - and nearly half of them are among our most disadvantaged people. That's why the work Martha Lane Fox is doing as the UK's digital champion is so important," he said.

According to the Office of National Statistics, the majority - 7.3 million - of those are aged over 55.

Part of Ms Lane Fox's remit is to look at ways of making savings by putting more government services online.

Last year she conducted a review of current government online services and concluded that they needed to be revolutionised.

A new site has now gone live and will be tested for a couple of months to gauge public reaction.

"It is off the back of the report done by Martha Lane Fox. We accept that we need to make massive improvements and this is the result of three months work with a small team," said project director Tom Loosemore.

The site will be much simpler, more searchable and be based on the user's location within the UK.

Dozens of government services are now available online. Some 70% of tax returns are now done via the web and other services, such as renewing car tax, have proved popular.

The BBC is launching its own media literacy campaign, which like Race Online, aims to mobilise people to help a relative, friend or neighbour take the first steps online.

At the heart of the campaign is its First Click website which offers advice and tips on how best to support others.

The BBC's director general Mark Thompson is among a host of people lined up to speak at a conference in London tomorrow aimed at discussing the best way to get more people online.



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Tuesday, May 10, 2011

Websites told to check cookie use

Websites are being asked to review how they track users ahead of imminent changes to privacy laws.

On 26 May European privacy laws come in to force in the UK which give people more control over what data websites gather about them.

This means changes to what websites can do with cookies - small text files used to log data about repeat visitors.

The Information Commissioner's Office (ICO) said sites need to be sure their cookies comply with the law.

Making complaints

The ICO issued guidance to firms ahead of the 26 May deadline but said that the document was a "work in progress".

"It is not offering all the answers," said an ICO spokesperson.

The Department for Culture, Media and Sport is drawing up the exact guidelines firms must take to comply with the law but that information is not yet ready. It will not be ready until after the 26 May deadline.

In the absence of those guidelines, firms should prepare themselves by examining their cookies to see what purpose they fulfil and reach a decision about whether they require "informed consent" from visitors to keep using them.

This review process was important to undertake, said the spokesperson, because from 26 May the ICO is obliged to investigate any complaints it gets about the use of non-compliant cookies.

"We will look into those complaints and see what that company is doing to work towards compliance," said the ICO. Only by showing the results of this work will web firms be able to convince the ICO they are intent on complying.

The DCMS said while complaints may be investigated, enforcement action will not be taken until its guidelines have been drawn up.

Websites are being asked to review cookie policies because one technical solution involving users tweaking settings on browsing software is not going to be available by 26 May.

As a result, web firms will have to decide for themselves if consent can be obtained

  • when people sign up to use a site
  • can be put in the terms and conditions
  • or should be gained via a pop-up window

Third-party cookies, used by advertisers to track users across sites, are likely to be particularly problematic to review and police.

One solution, brokered by the Internet Advertising Bureau, might be the use of an icon on adverts that, when clicked, reveals information about data being gathered.



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Microsoft 'in talks to buy Skype'

Microsoft is in talks to buy internet phone service Skype, the Wall Street Journal has reported.

According to the paper, the deal could be worth as much as $8.5bn (�5.2bn), which would make it Microsoft's largest acquisition.

Both Microsoft and Skype have declined to comment on the story.

Luxembourg-based Skype has 663 million global users. In August last year it announced plans for a share flotation, but this was subsequently put on hold.

Internet auction house eBay bought Skype for $2.6bn in 2006, before selling 70% of it in 2009 for $2bn.

Skype is now majority-owned by a group of investors, led by private equity firms Silver Lake and Andreessen Horowitz.



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Monday, May 9, 2011

TalkTalk offers website blocking

Internet provider TalkTalk is to give customers the option of filtering malicious or offensive material out of their broadband service.

The company claims it is the first major ISP to offer centralised blocking at server level.

As well as stopping malicious software, parents will be able to prevent their children accessing adult material.

Security professionals have questioned whether the service will be able to react fast enough to new threats.

Smart scan

Conventional systems for blocking internet content rely on security software installed on users' PCs.

TalkTalk's Home Safe runs on the company's central computer system and sits between the web and individual home connections.

Its anti-virus system works by scanning a site that someone wants to visit to see if it harbours malicious programs. Those found to be clean will be put on a "white list" for 24 hours.

A spokesman for TalkTalk said that the system was discriminating enough to be able to block individual adverts on web pages that were booby-trapped with malware but would still let a user interact with the rest of that page.

To make the system work, TalkTalk has to scan all websites that its users visit. However the company said that it does not record details that could identify individual customers, such as their IP address.

No pornography

Parents worried about their children seeing adult material will be able to log on to a web page and define their own content filters.

Sites containing pornography or online gambling can be blocked completely.

There will also be the option to put timed locks on certain websites, such as Facebook or game portals, to stop children viewing them when they should be doing school homework.

"Start Quote

The 'homework time' option is ingenious although not likely to be such a hit with the kids"

End Quote Charlotte Nunes USwitch

Similar PC-based systems have been criticised for their overly-broad filtering - often stopping young people accessing legitimate research sites.

TalkTalk said that its service would be able to tell the difference between sites that are wholly about a subject and ones that merely mentioned it.

For instance, parents who block sites that promote self harm might be happy for their children to see ones that educate about the issue.

Charlotte Nunes, a spokesperson for comparison site USwitch, called Home Safe was a "useful and well thought out freebie".

"Controlling security centrally from the network rather than on each individual device should make it far simpler for households to protect themselves against unwanted content," said Ms Nunes.

"The 'homework time' option is ingenious although not likely to be such a hit with the kids," she added.

False positive

Some security experts have questioned the ability of TalkTalk's system to protect against malware.

Rik Ferguson, senior security researcher at Trend Micro said that larger sites, frequently hit by threats, could present a problem.

He suggested that the 24-hour "all clear" white list might not work for services such as Facebook.

"The frequency with which we see rogue apps popping up on Facebook is much greater than one every 24 hours," he said.

Mr Ferguson suggested that a useful addition would be to scan outbound internet traffic, to spot when infected PCs are sending spam or taking part in large-scale web attacks.

TalkTalk's parental protection system would likely prove to be a small, but surmountable challenge to tech savvy teenagers, added Mr Ferguson.

He pointed out that many would resort to their mobiles in order to reach banned sites.

"There are a lot of ways around it," he said. "That's the big challenge for parents and security firms."

TalkTalk's spokesman insisted that its filters were not intended intended as a cure-all.

"This is the most robust system that's available but what it's not is a substitute for good parenting," he said.



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Friday, May 6, 2011

Hacker group denies Sony attack

Online vigilante group Anonymous has denied being behind an attack that led to the theft of personal data from around 77 million PlayStation users.

The secretive "hacker collective" had earlier been singled-out by Sony as the possible guilty party.

But a posting on Anonymous' blog said: "Let's be clear, we are legion, but it wasn't us. You are incompetent Sony."

The electronics giant has offered compensation to users who suffer fraud as a result of the theft.

Earlier this week, Sony sent a letter to the US Congress accusing Anonymous of being involved in the attack.

"Sony has been the victim of a very carefully planned, very professional, highly sophisticated criminal cyber attack," said the letter, signed by Sony America boss Kazuo Hirai.

He said that Sony had found a file planted on its network labelled "Anonymous" and bearing the group's slogan, "We are legion".

But Anonymous said that it had been framed by online thieves to throw law enforcement off track.

"Start Quote

Whoever broke into Sony's servers... clearly wanted Anonymous to be blamed for the most significant digital theft in history"

End Quote Anonymous' statement

The group, which made headlines in December 2010 after it used software freely available over the internet to temporarily bring down the sites of MasterCard and Visa, said that its members were not credit card thieves.

"Whoever broke into Sony's servers to steal the credit card info and left a document blaming Anonymous clearly wanted Anonymous to be blamed for the most significant digital theft in history," the statement read.

Revenge attack

According to Sony, the group targeted the company and facilitated the hacking in retaliation for the electronics giant's recent legal action against George Hotz.

The US-based hacker was accused of breaking copyright laws by devising a way to change the operating system on Sony PlayStations.

The case was eventually settled after Mr Hotz agreed not to repeat such behaviour in future.

Sony claimed that the massive data theft also coincided with a distributed denial-of-service (DDoS) attack on its website by Anonymous.

Denial-of-service attacks take servers down by overwhelming them with traffic.

But Anonymous denies all responsibility for allowing access to online gamers' data, including millions of credit card numbers.

"No one who is actually associated with our movement would do something that would prompt a massive law enforcement response," said the group's statement.

"On the other hand, a group of standard online thieves would have every reason to frame Anonymous in order to put law enforcement off the track."

Apologies and compensation

Meanwhile, Sony's CEO Sir Howard Stringer has apologised for the first time to all those affected by the security breach.

"Start Quote

To date, there is no confirmed evidence any credit card or personal information has been misused"

End Quote Sir Howard Stringer Sony's CEO

In a blog post on the PlayStation website, he wrote that the company was working on heightening security measures to "protect your information better than ever".

He also offered compensation to US PlayStation Network and Qriocity users in the form of a year-long free enrolment in an identity protection programme.

The programme includes a $1m (�608,000) identity theft insurance policy for each user, should they become victims of any future cyber-attacks.

In a bid to reassure Sony's customers and regain their trust, Mr Stringer added that "to date, there is no confirmed evidence any credit card or personal information has been misused, and we continue to monitor the situation closely."

Many PlayStation Network users have been upset about the company taking two days after discovering the theft before contacting law enforcement and almost a week to inform the people affected by the breach, after it was first discovered on 20 April.

Targeting Viacom

After publishing its statement regarding Sony, Anonymous also issued a warning to entertainment giant Viacom.

The group said that because of Viacom, "thousands of people have undergone the unfortunate experience of receiving falsely-claimed copyright infringements".

Viacom is known for taking aggressive legal action to get its content removed from video sharing websites.

In 2007, the company attempted to sue YouTube for $1bn (�608m).

As part of its counter-action, YouTube's parent company Google accused Viacom of uploading some videos itself and manipulating them to look like amateur copies.

The case against YouTube was eventually thrown out.

In its statement, Anonymous wrote: "Anonymous demands from Viacom a public press release to admit and apologise for the fraud and crimes that they have committed.

"Anonymous also demands that Viacom allows everyone throughout the internet full rights to be able to express themselves.

"Lastly, we, the citizens of the world, demand that Viacom stops their attempts to gather personally identifying information such as IPs, which are of no relevance to them."



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