Thursday, October 27, 2011

Hewlett U-turn on selling PC arm

Hewlett Packard (HP) says it will now keep its personal computer division after reviewing a plan by its former chief executive to sell it.

The decision to retain the personal systems group (PSG) was made by HP's new head, Meg Whitman, who said HP would be a "stronger" firm as a result.

Her predecessor, Leo Apotheker, said earlier this year the company would look to spin-off the hardware arm.

PSG is the world's biggest maker of personal computers.

Ms Whitman said in a statement: "Keeping PSG within HP is right. HP objectively evaluated the strategic, financial and operational impact of spinning off PSG.

"HP is committed to PSG, and together we are stronger," said Ms Whitman, a former eBay executive who took over in September.

She added: "It's clear after our analysis that keeping PSG within HP is right for customers and partners, right for shareholders, and right for employees."

The plan to sell PSG was part of Mr Apotheker's strategy to refocus HP on software and cloud services.

But within months of being appointed in November last year, shareholders and analysts became uneasy about his planned changes.

HP shares fell 20% the day after Mr Apotheker announced the possible spin-off of the PC arm, and lost 40% of their value during his tenure.

Shares in the company rose 4.8% on Thursday.



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Amazon's patent troubles spiral

Amazon has revealed that 11 companies have filed patent lawsuits against it since the start of the year - more than three times as many as in all of 2010.

The online store made the declaration in a filing to US financial regulators.

The complaints include claims that Amazon's sales systems infringe another firm's intellectual property, and that its Kindle ebook devices use technologies owned by two others.

Amazon says it disputes the claims and intends to "vigorously defend" itself.

The US firm's filing reveals that it has been accused of infringing a total of 30 patents since January.

Of those two have been dismissed, including a claim by MasterObjects, a Dutch developer specialising in search result software.

The software firm had claimed that Amazon's drop-down search suggestions infringed one of its US patents. However, the case was thrown out in August.

One of the active lawsuits involves a company named LVL Patent Group. It claims Amazon's mobile applications and other technologies breach four of its innovations.

The Virginia based litigator also launched claims against Apple, Siemens, Hewlett-Packard and Nokia, among others, in September.

Legal activity

The lawsuits mark an upswing in legal activity.

Over the whole of 2010, Amazon's filing suggests it was sued by three claimants over a total of four patents. Amazon settled one of the cases and still disputes the others.

"It is quite common in the technology industry to have aggressive patent litigation," said Andrea Matwyshyn, assistant professor of legal studies at the University of Pennsylvania's Wharton School.

"In fact, the volume against Amazon pales compared to other industries such as the mobile phone sector, which is involved in a series of patent wars."

However, Amazon's legal troubles may mount following the launch of its first tablet computer.

"These lawsuits can only continue to increase, especially as Amazon makes more hardware," said Colin Gillis, senior technology analyst at BGC Partners.

"The field is clogged with lawsuits, particularly with products that run on Google's Android software, which its new Kindle Fire tablet uses."

Amazon's best defence may be to secure patents of its own. Its most recent filing involves a gift card which allows the buyer to restrict what products the recipient can choose.



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RIM facing lawsuits over outage

Blackberry customers in the US and Canada are suing Research in Motion over the recent global outage which left millions without email, instant messaging and net access.

A Canadian lawsuit, filed on Wednesday, was brought on behalf of all Blackberry owners in the country, and accuses RIM of breach of contract.

A similar complaint has been filed in the US.

When contacted by the BBC, RIM had no comment on the news.

The lawsuit claims that RIM "is responsible for Blackberry users' loss of email, BB, and/or internet service for approximately one and a half days".

"It has not compensated consumers on a prorated basis for such loss of use, while knowing full well that Blackberry users pay a monthly fee to their wireless service providers for data services and that they were deprived thereof."

The outage, caused by a system failure and compounded by the failure of its back-up system, began on October 10 and lasted four days.

Snowball effect

RIM co-founder Mike Lazaridis apologised for the outage and offered all customers a package of free software.

The apps, which RIM claims are worth more than $100 (�63), are available until the end of December.

Malik Saadi, principal analyst with Informa Telecom & Media thinks action suits like these could be just the beginning.

"If the consumer forums get involved they could mobilise individuals into seeking compensation and there will be a snowball effect," he said.

Informa has estimated that RIM could find itself faced with a $25m (�16m) compensation bill.

"That is not big money compared to revenues. The biggest damage is to its brand and that could take years to cure. If I was RIM I would just compensate users quickly," said Mr Saadi.

So far no operators have pursued compensation from RIM and Mr Saadi thinks it is "unlikely" any will. However, some have suggested they will offer their own packages to customers.

"In the Middle East, two operators are talking about compensating customers although there are no details about how it will work," he said.

Communication

The four day crash could not have come at a worse time for Blackberry, which has seen profits fall in recent months.

Sales of its flagship tablet, the PlayBook, are not going as well as expected and earlier this week the firm announced that it was delaying a software update to the device.

RIM was criticised for not responding quickly enough to customers when the crash occurred.

Thousands of people turned to Twitter and other social media networks to voice frustration with the company and its efforts to fix the problems.

The firm noticeably stepped up its communication activities as the outage dragged on.



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Sony buys whole of Sony Ericsson

Japanese technology giant Sony has bought full control of mobile phone maker Sony Ericsson from Swedish telecoms equipment maker Ericsson.

Sony has agreed to buy 50% of the firm for 1.1bn euros ($1.5bn; �964m), making the mobile handset business a wholly-owned subsidiary of Sony.

Ericsson said that the "synergies" between telecoms equipment and mobile phones were decreasing.

The transaction also includes a patent deal.

Sony will get the five sets of patents that are essential to making the phones and a licensing agreement on any other intellectual property.

Many observers expected this deal because Sony wanted to integrate its phone division with its mobile games machine and tablet computer units.

"This acquisition makes sense for Sony and Ericsson, and it will make the difference for consumers, who want to connect with content wherever they are, whenever they want," said Sony's chairman Sir Howard Stringer.

Earlier this month, Sony Ericsson broke even in its third quarter and announced it would focus on smartphones from 2012.

The company said its Xperia smartphones accounted for 80% of its sales. The handsets run Google's Android operating system.

Analysts said Sony had proved resistant to sharing its brands and other assets with the joint venture, explaining why it took until this year for PlayStation games to be offered on any of its handsets.



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Call for tougher data abuse laws

Courts should have the power to jail people who breach the Data Protection Act, MPs on the justice select committee have said.

They say fines - usually about �150 per breach - are an "inadequate" deterrent when the financial rewards can be considerable.

Their report also warns the information commissioner lacks the powers to fully investigate personal data abuses.

The government said the issue of prison sentences would be kept under review.

'Great harm'

Sir Alan Beith, the Lib Dem chairman of the justice committee, said using deception to obtain personal information - known as blagging - or selling it on without permission were "serious offences that can cause great harm".

"Magistrates and judges need to be able to hand out custodial sentences when serious misuses of personal information come to light.

"Parliament has provided that power, but ministers have not yet brought it into force - they must do so."

The move would require the government to enact section 77 and 78 of the 2008 Criminal Justice and Immigration Act.

Currently, magistrates can impose fines of up to �5,000, and the crown court an unlimited fine. But, in practice, fines are much lower because judges have to take into account the defendant's ability to pay, the report says.

The report highlighted several cases in which the financial gain from data protection breaches had exceeded the penalty, including a nurse who passed on patient details to her partner who worked for an accident management company.

She was fined �150 per offence, but accident management companies pay up to �900 for a client's details.

It also noted a 2008 case in which two former BNP members posted the party membership list on the internet, after which a district judge at Nottingham Magistrates' Court said: "It came as a surprise to me, as it will to many members of the party, that to do something as foolish and criminally dangerous as you did will only incur a financial penalty."

Press behaviour

The Information Commissioner Christopher Graham has long called for the courts to be given the power to impose custodial sentences.

However last month, he told the committee he feared any effort to increase the punishments would be delayed by the Leveson inquiry into press behaviour.

He said routine hacking and blagging of personal data by financial services, debt collection and claims management companies was going untackled, and he expected the inquiry into phone hacking by newspapers to distract even more attention away from the problem.

Deputy Prime Minister Nick Clegg has suggested that jail sentences for people found guilty of "blagging" should be looked at - in cases where information was clearly not obtained in the public interest.

Gordon Brown attempted to introduce prison terms of up to two years for the offence when he was in power but the law was never enacted amid concerns from newspaper bosses.

Daily Mail editor Paul Dacre said at the time that this would "have a truly chilling effect on good journalism".

The Ministry of Justice said it was keeping the issue "under review" and would study the committee's report with interest.

Data audits

The MPs' report also warned possible misuses of personal data were not being fully investigated because the information commissioner lacked sufficient powers.

Currently, he offers free data protection audits, but many organisations decline and not one insurance company has agreed to an audit, the report said.

Sir Alan urged ministers to examine how the commissioner could investigate cases of data abuse properly without increasing the regulatory burden on businesses.

The Data Protection Act 1998 gives people the right to know what information is held about them and to correct wrong information.

It also protects individuals' interests by obliging organisations to manage personal information appropriately.



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Wednesday, October 26, 2011

Nokia bets on Windows Phone

Finnish mobile phone maker Nokia has launched two new smartphones based on Microsoft's new Windows Phone 7.5 operating system.

The Lumia 800 and the Lumia 710 mark the beginning of Nokia's fightback against Apple's iPhone and rivals using Google's Android software.

Nokia's new boss, Stephen Elop, had previously warned that the company was stuck on a "burning platform".

Today he said the launch marked the "rebirth" of Nokia.

In an unusual move for the company, it will start shipping the Lumia 800 range almost immediately and hit the shops in France, Germany, Italy, UK, Spain and the Netherlands in November.

The firm also announced four new basic phones.

The brightly coloured handsets are pitched at developing countries.

Mr Elop said the phones would blur the boundaries between feature phones and smart phones, bringing the internet "to the next billion people".

The new range will be called Asha, a name that clearly identifies Nokia's target market: the name is derived from the Hindi word for "hope".

Although the phones will be relatively cheap, they will sport features like touch screens, 5 mega pixel cameras, bright screens, 32GB storage for music and long battery life.

Smartphone fightback

However, profit margins in the market for basic phones are razor thin, and so Nokia's main focus will be on its new smartphones.

Until recently, the company was the world's largest maker of smartphones.

However, its market share has been falling rapidly, and in one of his first moves after taking over at Nokia a year ago, Mr Elop ditched Nokia's two operating systems for phones - the venerable Symbian and the Linux-based MeeGo - and struck a broad alliance with Microsoft.

Now Microsoft's new Windows Phone 7.5 operating system, also dubbed Mango, will power all Nokia's smartphones.

Mr Elop acknowledged that the Lumia 800 was a design development of a previous Nokia phone, the Symbian-based N9.

Mr Elop said the "Lumia is the first real Windows phone" and predicted the company would be the leader in "smartphone design and craftsmanship".

The Lumia 710, which comes in a range of funky colours, will be pitched as the "affordable" Windows phone.

The phone's product manager, Kevin Shiels, said the new phones would have integrated cameras with high-end Carl Zeiss lenses.

In an explicit dig at Apple's iPhones, he demonstrated how Windows Phone shows information and updates directly on the first screen, without having to tap into applications.

Speaking at the Nokia World congress, Mr Elop said Nokia had "some tough decisions to make, but [we] have started to deliver some early results".

Nokia had been seen as "reliable, trustworthy", like a mother that will "comb your hair... but that's not good enough," he said.

"We expect people to see something special when they hear Nokia," said Mr Elop.

Nokia services

To distinguish itself from other makers of Windows phones like HTC, Samsung and LG, Nokia is betting on a range of services.

Key among them is the integration of location-based services like Nokia Maps, real-time navigation software Nokia Drive, a live-streaming music service Mix Radio and Liveview, an augmented reality service.

Nokia's navigation service Drive will be free. It will not run in an app but will use HTML 5 technology, and will be updated with traffic information in real-time.

Nokia will also deliver its phones with the ESPN sports hub, which will provide free access to text and video news from ESPN.

The biggest innovation, though, could be Nokia Pulse, a service that combines elements of social networking with location services. It allows users to share with friends and family experiences - from pictures to whereabouts to activities, integrated with Nokia's mapping service

Cold water

Shortly before Mr Elop announced the switch to Microsoft Windows Phone, he sent an email to his staff, in which he compared the company to a man on a burning platform, who had the choice of burning to death or jumping into the icy waters below.

The launch of the new phones is Nokia's splash landing. Mr Elop will hope that the new hardware and software offering will be popular enough with consumers to allow the company to swim.

But it is not just Nokia that has a lot riding on the launch of these phones.

Software giant Microsoft has been struggling for years to break into the mobile phone market. Its most recent offering, the Windows Phone 7 software, has been well received but gained little traction in the market.

The company will hope that Nokia's close relationship with mobile phone network operators around the world will give it the access to consumers that has been lacking so far.



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IBM names female chief executive

Technology giant IBM has appointed its first ever female chief executive.

Virginia Rometty, currently a senior vice president, will take over from the current chief executive, Sam Palmisano, in January.

Mr Palmisano, who took the top job in 2002, will step aside whilst remaining chairman of IBM.

Both executives helped steer the company from mainly selling personal computers to selling software and services.

Ms Rometty, 54, is also widely known as Ginni.

"Given Ginni's experience running the largest portion of the business by revenue, she was a logical choice," said Macquarie Securities analyst Brad Zelnick.

She joins a relatively small circle of top female chief executives, including Pepsi's Indra Nooyi, Xerox's Ursula Burns, Kraft Foods' Irene Rosenfeld and DuPont's Ellen Kullman.

Hewlett-Packard - a longtime rival to IBM - recently appointed Meg Whitman as its boss.



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Kindle sparks Amazon profit fall

Profits at the online retailer Amazon have dropped 73% after the company invested heavily in the Kindle tablet computer.

The company, the world's largest online internet retailer, said third quarter net income was $63m (�40m, 45m euros).

During the period it launched the Kindle "Fire" model, which runs apps and streams films and other non-text content.

The results left Amazon shares down 12% in after hours trading.

The company said that sales had grown by 44% and that last month, on 28 September, it had its "biggest order day ever for Kindle, even bigger than previous holiday peak days".

It now offers four Kindle devices, including a 3G model.

Lower margins

Jeff Bezos, the founder and chief executive of Amazon, said: "In the three weeks since launch, orders for electronic ink Kindles are double the previous launch. And based on what we're seeing with Kindle Fire pre-orders, we're increasing capacity and building millions more than we'd already planned."

Amazon also forecast lower-than-expected sales for the next quarter, which includes the crucial Christmas period, and said it could even see an operating loss as it continues to invest in the Kindle Fire.

Amazon's profit margins have generally been lower than other technology firms, a situation that analysts say is now catching up with them.

"Investors have always given Amazon a hallpass to invest and it looks like they may have had their patience exhausted," Lawrence Haverty from Gamco Investors told the BBC.

"Its operating margin is only 4%. Most technology companies need an operating margin of over 20% so I think investors are asking themselves if the business will ever really be profitable," he said.



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Tuesday, October 25, 2011

AI computing pioneer dies aged 84

Artificial intelligence researcher, John McCarthy, has died. He was 84.

The American scientist invented the computer language LISP.

It went on to become the programming language of choice for the AI community, and is still used today.

Professor McCarthy is also credited with coining the term "Artificial Intelligence" in 1955 when he detailed plans for the first Dartmouth conference. The brainstorming sessions helped focus early AI research.

Prof McCarthy's proposal for the event put forward the idea that "every aspect of learning or any other feature of intelligence can in principle be so precisely described that a machine can be made to simulate it".

The conference, which took place in the summer of 1956, brought together experts in language, sensory input, learning machines and other fields to discuss the potential of information technology.

Other AI experts describe it as a landmark moment.

"John McCarthy was foundational in the creation of the discipline Artificial Intelligence," said Noel Sharkey, Professor of Artificial Intelligence at the University of Sheffield.

"His contribution in naming the subject and organising the Dartmouth conference still resonates today."

LISP

Prof McCarthy devised LISP at Massachusetts Institute of Technology (MIT), which he detailed in a landmark paper in 1960.

The computer language used symbolic expressions, rather than numbers, and was widely adopted by other researchers because it gave them the ability to be more creative.

In 1971 Prof McCarthy was awarded the Turing Award from the Association for Computing Machinery in recognition of his importance to the field.

He later admitted that the lecture he gave to mark the occasion was "over-ambitious" when he tried to put forward new ideas on how to code commonsense knowledge into a computer programme.

He later went on to win the National Medal of Science in 1991.

"When I spoke to him two years ago he said that he was a little disappointed in the direction of AI today," said Prof Sharkey.

"He was unremitting in his dedication to the idea of building a truly intelligent machine."

Prof Sharkey added that Prof McCarthy wished he had called the discipline Computational Intelligence, rather than AI. However, he said he recognised his choice had probably attracted more people to the subject.

After retiring in 2000, Prof McCarthy remained Professor Emeritus of Computer Science at Stanford University, and maintained a website where he gathered his ideas about the future of robots, the sustainability of human progress and some of his science fiction writing.



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Monday, October 24, 2011

Wikileaks halts file publishing

The whistle-blowing website Wikileaks is suspending its publication of classified files.

Wikileaks said that it would focus instead on raising funds to ensure its future survival.

The announcement came after what the group called a blockade by US-based finance companies.

This followed its disclosure on the internet of hundreds of thousands of secret US government files and diplomatic cables.

Wikileaks founder Julian Assange said that since last December an "arbitrary and unlawful financial blockade" had been imposed by Bank of America, Visa, MasterCard, PayPal and Western Union.

"The attack has destroyed 95% of our revenue," he said.

The former computer hacker said the organisation had lost "tens of millions of dollars in lost donations at a time of unprecedented operational costs".

"A handful of US finance companies cannot be allowed to decide how the whole world votes with its pocket," he added.

Mr Assange said Wikileaks must "aggressively fundraise in order to fight back against this blockade and its proponents".

He said the group was taking pre-litigation action against the blockade in Iceland, Denmark, the UK, Brussels, the United States and Australia and had lodged an anti-trust complaint at the European Commission.

A Wikileaks spokesman, Kristinn Hrafnsson said its website would reopen for submissions of confidential documents on 28 November.

Norfolk farmhouse

Mr Assange is in Britain awaiting a decision by the High Court on the appeal against his extradition to Sweden to face sex assault charges.

After the hearing in July, judges did not give a date for their decision on Mr Assange's bid to overturn a judgment made in February.

He fears extradition to Sweden may lead to him being sent to the United States to face separate charges relating to Wikileaks, for which he could face the death penalty.

The Australian won bail in December and has been staying at Ellingham Hall, a 10-bedroom Norfolk farmhouse owned by Vaughan Smith, director of the Frontline media club.

His bail conditions include wearing an electronic tag and daily appearances at a nearby police station.

Mr Assange describes the allegations as "without basis".

Bank of America and Mastercard have refused to comment to the BBC.

PayPal referred the BBC to a statement issued last December which said that Wikileaks had violated its "Acceptable Use Policy", specifically alleging that WikiLeaks was encouraging sources to release classified material, which was likely to be a violation of US law.

Visa Europe also said that merchants wanting to accept Visa payment must abide by its operating regulations and also the applicable laws in the country or countries where the cardholder and the merchant were based.



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