Thursday, March 31, 2011

Microsoft goes to EU over Google

Microsoft is to take an anti-competition complaint against Google to the European Commission.

The software maker claims that Google used its dominant position in the search market to restrict the growth of Microsoft services.

It cites a number of practices, including Google limiting the ability of Microsoft Bing to index web content.

Google said it was not surprised by the move and would happily explain itself.

In a detailed blog, Microsoft's general counsel, Brad Smith, outlined the company's grievances.

He wrote: "Our filing today focuses on a pattern of actions that Google has taken to entrench its dominance in the markets for online search and search advertising to the detriment of European consumers."

The post goes on to list five different ways in which Google, according to Microsoft, has sought to control the search market.

Those are:

  • Using technical measures to stop Microsoft's search engine Bing from indexing content on Google-owned YouTube.
  • Blocking Microsoft Smartphones from operating properly with YouTube.
  • Controlling access to online copies of out-of-copyright books.
  • Limiting the ability of businesses to reclaim "their own information" generated through Google advertising campaigns for use elsewhere.
  • Compelling leading websites to only use Google search boxes on their pages.
Heavy fines

The European Commission launched an investigation into allegations of anti-competitive practices by Google last November, at the behest of several internet companies, including Ciao, a shopping site owned by Microsoft.

It is likely, if the Commission accepts the latest round of complaints from Microsoft, that they would be rolled into the same investigation.

For the Microsoft case to be accepted, the company would have to prove two things - firstly that Google was dominant in a particular market, namely search, and secondly that it had abused that position.

In a statement, Google said it would cooperate with any investigation.

"We're not surprised that Microsoft has done this, since one of their subsidiaries was one of the original complainants. For our part, we continue to discuss the case with the European Commission and we're happy to explain to anyone how our business works," is stated.

Penalties for companies found to have engaged in anti-competitive practices in Europe can be severe. The EC has the power to impose fines up to 10% of global earnings.

That will likely have a bearing on how the case proceeds, according to Mark Tricker, an antitrust lawyer with the law firm Norton Rose.

He told BBC News: "Once the Commission has formulated its claims then I suspect that Google will enter into a dialogue with them to address those concerns so it does not have to reach a judgement."

Role reversal

Microsoft's position as accuser in an anti-competition case is something of a role reversal.

In the past, the world's leading software company has been the target of similar actions.

A 2003 EC ruling determined that Microsoft had unfairly advantaged its Windows Media Player software over other streaming technologies by embedding it into the Windows operating system.

It was fined �381m, followed by a further �194m in 2006 for failing to comply with elements of the original ruling.

To date, the largest fine levied by the EC was �948m against Intel in 2009.

The microchip maker was found to have offered financial incentives to manufacturers to favour its products over those of its rivals.



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UK radio pushes online listening

Almost all of the UK's radio broadcasters have joined forces to launch a system for listening to their stations over the internet.

UK Radioplayer brings together commercial outlets alongside BBC stations in an attempt to boost online listening.

Only 3% of people access radio via the web and growth has been sluggish.

Although broadcasters will now use the same interface, they are free to customise it and include advertising.

Among the radio groups supporting the project are Global, GMG, Bauer Media and UTV Radio, as well as the BBC.

Tim Davie, director of audio and music at the BBC, welcomed the move, but conceded it was perhaps overdue.

"It is true that, to a certain extent, the radio industry has lacked the level of innovation of television," he said.

Mr Davie suggested that the launch of UK Radioplayer, along with a BBC trial of high bitrate HD radio, indicated a renewed determination to innovate.

No guarantee of quality

The UK Radioplayer is intended to offer some consistency to users, with all players having the same basic controls, search function and favourites option.

However the system does not guarantee that all radio stations will provide the same quality of audio stream.

Broadcasters remain free to chose lower or higher bitrates, said Michael Hill, managing director of Radioplayer Ltd.

He told BBC News: "We wanted to leave it to stations to chose their own bitrate. That is the way for small stations to keep their costs down."

At launch, the Radioplayer will only work on devices that are capable of running Adobe's Flash platform. That includes most personal computers and some mobile phones and tablets.

A version capable of running on Apple devices will follow shortly, said Mr Hill.



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Ofcom acts to cut broadband price

The cost of home telephone and broadband services could come down after telecoms regulator Ofcom moved to reduce the wholesale price.

It has revised the list of rates that Openreach, which manages BT's network, can charge other providers for using its services.

In some cases, the wholesale price could fall by more than 10% per year.

The move will benefit companies such as TalkTalk and Sky, but not Virgin Media which uses its own cable network.



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Wednesday, March 30, 2011

Google to be audited on privacy

Google will be subjected to independent privacy audits for the next 20 years over charges that it "violated its own privacy promises".

The US Federal Trade Commission (FTC) said that the search giant wrongly used information from Google Mail users last year to create its social network Buzz.

The FTC ruled that "the options for declining or leaving the social network were ineffective".

"Google Buzz fell short of our usual standards," Google said in a blog post.



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Startup website linked to malware

A government-backed website, designed to champion the UK's start-up businesses has inadvertently linked users to malware, it has emerged.

StartUp Britain, which launched on Monday, linked to a page hosting fake anti-virus programs, according to security firm Sophos.

It will be an embarrassment for the government, which has been widely promoting the initiative.

The link was removed shortly after launch, according to StartUp Britain.

It told the BBC in a statement: "There were some issues with a link on the website at the launch. This issue has been addressed and any links that were not operating as intended have been amended or removed."

Malvertising

According to Paul Baccas, a senior threat researcher at Sophos, the link featured in an article about US investor Warren Buffet and took users to a fake banking site.

"It went to a third-party site, bankling.com, where users were redirected to a fake anti-virus page given a prompt saying their computer was infected and encouraging them to download a fix," he said.

In reality, the fix contained malware.

The exploit only affected users of Internet Explorer, including the most recent versions. Other browsers, including Firefox, were not affected.

The slip will be embarrassing for the government, especially as Prime Minister David Cameron had helped launch the site and the Number 10 website linked prominently to it.

Last month, the London Stock Exchange hosted booby-trapped adverts that asked visitors to download similar fake security software.

And this week, music streaming service Spotify apologised after 'malverts' were served to some of its users.

So-called malvertising is becoming a growing problem for businesses.



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Top Gear denies fixing Tesla race

Tesla Roadster <!-- Empty - Wide embedded hyper -->

The BBC is being sued by the makers of the electric sports car, the Tesla Roadster, over claims a race on Top Gear was rigged.

Tesla Motors claims the test set up by Jeremy Clarkson on a 2008 edition of the show was rigged to make it look like the Tesla ran out of power when racing a petrol powered Lotus.

The Tesla Roadster is the world's fastest production electric car.

A Top Gear spokesman said the BBC would be "vigorously defending" the claim.

On the programme Jeremy Clarkson claimed: "Although Tesla say it'll do 200 miles, we worked out that on our track it would run out after just 55 miles."

'Driven aggressively'

But in a statement on its website, Tesla said the Roadster's miles per charge had been certified at 211 miles by a third party European Union (EU) test.

It argued that because the car was "driven aggressively" on Top Gear the charge didn't last as long, but that if driven "mindfully" charges could last for 313 miles.

The statement also disagreed with several other elements of the show.

A Top Gear spokeswoman said: "We can confirm that we have received notification that Tesla have issued proceedings against the BBC.

"The BBC stands by the programme and will be vigorously defending this claim."



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BBC website crashes for an hour

Technical problems with the BBC website saw a total outage of the news site, iPlayer and other web services yesterday.

The disruption lasted for around an hour on Tuesday evening.

BBC bosses admitted that there had been a "major network problem" but no official explanation has yet been given.

The outage set Twitter alight with angry fans questioning how such a breakdown happened.

It led to speculation that the site had been attacked, while others blamed cutbacks.

Users trying to get on to the BBC website on Tuesday evening from around 11pm to midnight were confronted with an error message, showing the BBC's iconic test card.

"It's not often we get a message from the BBC's technical support teams saying 'total outage of all BBC websites'," blogged Steve Herrmann, editor of the BBC news website.

"We haven't had a full technical debrief, but it's clear it was a major network problem," he added.

Siemens, which provides the BBC's technical support, said network engineers were looking into the problems at sites in both Maidenhead, Berkshire and London Docklands.

In an e-mail to staff, the firm said engineers: "remotely powered down equipment at a second Internet connection at Telehouse Docklands. This got things back up and running again."

Or, in layman's terms, they turned it off and back on again.



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Tuesday, March 29, 2011

Facebook removes &#39;intifada&#39; page

Facebook has removed a page calling for a new Palestinian uprising against Israel after more than 350,000 people signed up to it.

The page which appeared on the social networking site was called Third Palestinian Intifada after two previous uprisings against Israeli occupation.

It was removed for featuring calls for violence, a company spokesman said.

Israel had raised concerns about the page. Facebook has helped spread calls for protests in Arab states.

The Third Palestinian Intifada page had called for an uprising after Muslim prayers on Friday 15 May.

"Judgment Day will be brought upon us only once the Muslims have killed all of the Jews," a quote from the page read.

According to AFP news agency, three new copycat pages have appeared, with more than 7,000 Palestinians signing up to them.

'Red lines'

Facebook said the page had begun as a call for peaceful protest, even though it used the term "intifada" with its connotation of violent revolt.

"Start Quote

It seems that [Israeli] Minister Yuli Edelstein needs lessons in human rights and freedom of expression as he is not aware of the world's respect for individual opinion"

End Quote Demtri Deliani Fatah official

"However, after the publicity of the page, more comments deteriorated to direct calls for violence," said Andrew Noyes, Facebook's public policy communications manager.

The creators of the page eventually made calls for violence as well, he added.

"We monitor pages that are reported to us, and when they degrade to direct calls for violence or expressions of hate - as occurred in this case - we have and will continue to take them down," Mr Noyes said.

In a letter last week to Facebook founder Mark Zuckerberg, Israeli Public Diplomacy Minister Yuli Edelstein said the page featured "wild incitement" with calls to kill Jews and talk of "liberating" Jerusalem through violence.

"I asked Mr Zuckerberg that the red lines of freedom of expression and incitement and violence should not be crossed," he said.

"I welcome that decision even though I am sure that more cat-and-mouse games await us and there will be attempts by our enemies and those who hate us to enter Facebook in other ways."

Demetri Deliani, a leading member of the Palestinian party Fatah, mocked Israel's request to remove the page.

"It seems that Minister Yuli Edelstein needs lessons in human rights and freedom of expression as he is not aware of the world's respect for individual opinion," he told the official Palestinian news agency Wafa.



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Spotify ads hit by malware attack

Spotify has apologised to users after an advertisement containing a virus was displayed to some users of the music-streaming service.

The advertisement, which appeared within Spotify's Windows desktop software, did not need to be clicked on in order to infect a user's machine.

The exploit would install a bogus 'Windows Recovery' anti-virus program.

"Users with anti-virus software will have been protected," Spotify said in a statement.

"We quickly removed all third party display ads in order to protect users and ensure Spotify was safe to use.

"We sincerely apologise to any users affected. We'll continue working hard to ensure this does not happen again and that our users enjoy Spotify securely and in confidence."

The vulnerability only affects users with free subscriptions.

Security research specialists Websense said it received the first report of "malvertising" on the service at 11:30GMT on 24 March, noting that it used the Blackhole Exploit Kit - a tool for hackers - to carry out the attack.

"Start Quote

If you had Spotify open but running in the background, listening to your favorite tunes, you could still get infected"

End Quote Patrik Runald Websense

Malvertising is usually confined to content viewed through web browsers, but this instance was displayed within the Spotify software itself for people with a free membership.

"The application will render the ad code and run it as if it were run inside a browser," explained Websense's Patrik Runald in a blog post.

"This means that the Blackhole Exploit Kit works perfectly fine and it's enough that the ad is just displayed to you in Spotify to get infected, you don't even have to click on the ad itself.

"So if you had Spotify open but running in the background, listening to your favorite tunes, you could still get infected."

Avast! anti-virus said the majority of their users reporting infections were from Sweden (59%), while 40% of virus reports relating to the vulnerability came from the UK. The rest were from other countries.

Spotify, which is based in Sweden, has around seven million users, six million of which use the free service affected.



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Amazon unveils cloud music player

Amazon has unveiled an online music service that lets users to upload songs and play them from a range of devices.

The internet retailer launched its Cloud Player in the US, ahead of rivals Apple and Google which are rumoured to be developing similar systems.

Users are given 5Gb of storage space, roughly equivalent to 1,200 tracks, but can opt to pay for additional capacity.

Cloud Player works with Blackberry, Palm and Android mobiles, although there is no support for Apple's iOS.



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