Tuesday, November 2, 2010

Troubled Street View hits Germany

The first images via Google's Street View service in Germany are live after months of wrangling over privacy.

The first town to be mapped on the service is Oberstaufen, in Bavaria.

Germany is the first country to have negotiated with Google to allow citizens to opt out before the service goes live.

Almost 250,000 Germans have requested that their properties be pixellated in the final imagery.

But in a recent blog on the German roll-out the search giant warned that it would not be able to respond to all requests immediately.

"Given how complex the process is, there will be some houses that people asked us to blur that will be visible when we launch the imagery in a few weeks time.

We've worked very hard to keep the numbers as low as possible but int any system like this there will be mistakes," Andreas Turk, product manager for Street View in Germany said in his blog.

Street View is available in around 20 countries and allows users to walk through town and cities using photos taken by specially-equipped cars.

Personal data

But some countries are becoming suspicious of the service, following complaints from citizens that their privacy has been invaded when the images are captured.

In Germany, the question of whether to allow the service sparked a nationwide debate.

During its assessment of the Street View service, the German data protection agency asked Google to audit the information being collected by the cars.

It was via this request that Google discovered that its Street View cars were collecting personal data from unsecured wi-fi networks, including whole e-mails, addresses and phone numbers.

The discovery, which Google has said was an accident, sparked investigations around the world. Google immediately grounded its Street View cars and alerted data commissioners in countries affected.

The German investigation of the circumstances under which Google collected the data is still ongoing.

Cake baking

While some German citizens do not want to take part in Street View mapping, others have embraced it.

Oberstaufen's mayor and tourist board publicly invited Google to put their town on the map and even baked a cake for the occasion.

Google plans to launch Street View in 20 German cities in the near future.

Alongside the images of the Bavarian town, Google also released a special preview tour of the country, with images of landmarks, including Bayern Munich's football stadium and the office of Chancellor Angela Merkel in Berlin.

Google confirmed that Germany was the first country to allow users to opt out of the service before it was live, saying it was "obeying local privacy laws", adding that it would not become standard practice in other countries.

But the change of heart is likely to reignite the debate about Street View and privacy.

In the UK, people can request that their properties be removed from Street View - but only after the images have gone live.

Tough line

In a parliamentary debate on privacy last week, Conservative MP Mark Lancaster raised the case of a women's refuge in his constituency which had asked to be removed from Street View and received no response.

Google said it had not heard the case but that it removed images quickly when asked.

The UK's information commissioner ruled out the possibility of allowing people to opt out of the service, saying it was the equivalent of a TV station asking individual permission from every member of the crowd before televising a football match.

But other countries have taken a tougher line.

Italy has asked Google to give citizens notice before starting mapping operations while the Czech Republic has banned Google from any further image capture, saying it invades peoples' privacy.



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Amazon rekindles Twitter in China

Amazon's Kindle devices are selling in China because the e-reader allows users to log on to banned sites such as Twitter and Facebook, reports say.

The device bypasses the infamous Great Firewall, making it popular on the so-called grey market according to the South China Morning Post.

Officially the Kindle is not available in mainland China.

But a quick search of Chinese auction site Taobao reveals hundreds of them on offer.

Facebook dream

The device sells for between 1200 (�112) and 3500 (�327) yuan.

Chinese bloggers told the paper they were surprised to get access to sites banned by the Chinese authorities.

"I still can't believe it. I casually tried getting to Twitter and what a surprise, I got there,"

"And then I quickly tried Facebook, and it perfectly presented itself. Am I dreaming? No, I pinched myself and it hurt," one blogger said.

Kindle software is primarily designed to allow users access to e-books and other digital media but also allows for web browsing.

"Start Quote

Ordinary people have found ways to scale the firewall and it is almost imposible to stop"

End Quote Professor Yeung Kwan

Professor Lawrence Yeung Kwan of the University of Hong Kong's Electrical and Electronic Engineering department told BBC News that he was aware of people on the mainland using the Kindle to log on to banned sites.

He thinks that Amazon is likely to have a 3G partner in China.

"The Kindle software routes traffic directly to Amazon's servers," he said.

But it would not be a difficult job to stop it.

"If this doesn't have encryption the authorities just need to turn on the firewall to stop it but if there is encryption the government would have to talk to the carriers and order them to stop forwarding traffic without access to the encryption keys," he said.

He thinks use of Kindles to bypass the firewall is unlikely to be widespread.

"The Chinese government could easily block it and maybe the reason they haven't is because the device currently isn't available in China officially and there are no Chinese language books so people aren't that interested," he said.

There are ways for Chinese citizens to dodge the censors although none are automatic, in the way the Kindle is.

Some use free, open source, peer-to-peer software such as Tor to evade the censors although some estimates suggest only a minority of people use such technology.

But more people are realising that content is censored and looking at ways to bypass it.

"Ordinary people have found ways to scale the firewall and it is almost imposible to stop," said Professor Yeung Kwan.

Amazon did not offer comment on the story.



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Court hears violent games case

The highest court in the US is considering whether children can be stopped from buying violent video games.

The Supreme Court case centres on a ban in California on selling or renting games to those under the age of 18.

Opponents of the measure says it breaches the First Amendment guarantee of freedom of speech.

But supporters say the law is necessary as violent games can cause harm to children.

The California prohibits the sale of violent video games to children "where a reasonable person would find that the violent content appeals to a deviant or morbid interest of minors, is patently offensive to prevailing community standards as to what is suitable for minors, and causes the game as a whole to lack serious literary, artistic, political, or scientific value for minors".

After a legal challenge by industry groups, a district court and then the court of appeals stopped the law coming into effect.

The Supreme Court may have to decide if California is required to demonstrate "a direct causal link between violent video games and physical and psychological harm to minors" before stopping games being sold to them.

Outgoing California Governor Arnold Schwarzenegger is supporting the legal case against the Entertainment Merchants Association, with a number of other trade groups and rights activist bodies involved.

Under the California law retailers would be fined up to $1,000 (�625). If an adult bought the game and gave it to a minor that would not be an offence.

There is already a nationwide voluntary system of game classification.



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Government tackles data disputes

Britons keen to remove inaccurate information held about them online could soon turn to a mediation service set up to deal with data disputes.

The idea for the service was floated by business minister Ed Vaizey during a debate on the net and privacy.

He said the service would be an easy way for citizens to change data that is wrong or invades their privacy.

The UK's ISPs were wary about the idea, the burden it could place on them and how effective it would actually be.

Disputed data

In a Commons debate at the end of October, Mr Vaizey mentioned the case of a women's refuge that was pictured on Google's Street View. Pleas to get the information removed proved futile, said Mr Vaizey, and those running the refuge were frustrated by their inability to make their concerns heard.

Mr Vaizey said: "the fact that no meeting or dialogue could take place worries me greatly".

As a solution he cited the example of the UK's net registry Nominet which runs an informal mediation service to resolve disputes about ownership of .uk domains. Such a system might work, he suggested, for disputed web content.

"We are keen to explore ideas for how we can work together with industry to improve the customer experience around complaints and problems with service as well as other on-line issues, including a mediation service," said a spokesman for the Department for Business, Innovation and Skills.

"Start Quote

What we need to hear is that the government is committed to strong data protection rules, rather than suggesting off the cuff ideas"

End Quote Jim Killock Open Rights Group

"Ed Vaizey will write to Internet Service Providers and other key players to set up a meeting to explore various options," said the spokesman.

The UK's Internet Service Providers Association (ISPA) was wary about the proposal saying that there were already many routes available to people wanting to complain about data online.

In particular, said a spokesman, UK ISPs have a system of "notice and takedown" in operation which means that when net firms are informed about illegal content they act quickly to remove it.

Also, said the spokesman, many ISPs operate acceptable use policies that place limits on what people can put online and what they can say. Those breaching these policies or other terms of use could see the data they post online removed.

"ISPA is concerned about the potential for any additional burden on ISPs and questions, for example, how a mediation service would work with content hosted outside the UK," said the spokesman.

"ISPA will be talking to Government about the work that ISPs already do in this area and commenting in more detail when further information is announced."

Jim Killock, chair of the Open Rights Group which campaigns on digital liberties issues, said the idea needed a re-think.

"What we need to hear is that the government is committed to strong data protection rules, rather than suggesting off the cuff ideas," said Mr Killock.

"The UK is still being taken to court by the EU for lack of proper privacy protections," he said. "We will be asking Ed Vaizey if he will take action to bring the UK up to the data protection standards we deserve."



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Coders decry Silverlight change

Developers say Microsoft has "betrayed" them by changing strategy on the Silverlight web technology.

When first announced Silverlight was portrayed as a rival to Flash and key to getting Microsoft software running on many different devices.

Now Microsoft is slowing Silverlight development and turning its attention to web standards such as HTML5.

Silverlight will remain as a way to get apps running on Windows 7 phones.

The strategy shift emerged as a result of an interview that Bob Muglia, Microsoft's head of servers and tools division, gave at the company's Professional Developer's Conference.

In that interview, he said Silverlight was still "core" to Microsoft but the company was looking to other technologies such as HTML to get its software running on devices people use to get at online sites and services.

Mr Muglia clarified his comments in a blog post saying that exploding use of e-readers, tablets and different sorts of smartphones now made it "practically impossible" to get something like Silverlight running on all those devices.

Like Adobe's Flash, Silverlight acted as a wrapper that, once installed on a machine, allowed that device to run code written for it. Many sites used it as a way to present rich video and multimedia to visitors.

Silverlight also made it easier for developers to hook into the many back office systems Microsoft produces to help enrich the services that could be put online.

Mr Muglia said the shift on strategy was not a "negative statement" but a recognition that the industry had changed.

The furore kicked off by Mr Muglia's comments also led Microsoft boss Steve Ballmer to underscoare the software giant's commitment to Silverlight technology in a statement of his own.

Despite this, many of the comments on Mr Muglia's blogpost took the software giant to task for the change.

Developers described themselves as "betrayed", "disappointed" and "demoralised" by the decision.

Others said they felt they had wasted the time they had invested in learning to use Silverlight and others said they would now consider changing to rival technologies.

Many pushed for more clarification on the future of Silverlight and when the next version of the software will be available.

Microsoft has only said it would talk about a release date for Silverlight 5 "in the coming months".



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Google sues US in software battle

Google is suing the US government, saying it was unfairly excluded from a $58m deal to revamp e-mail systems at the Department of the Interior.

In a lawsuit filed with the US Court of Federal Claims, Google says the terms of the five-year contract rule out its products and favour rival Microsoft.

The search giant wants to offer its Google Apps software for the contract.

But Google says it was told that only Microsoft's business software could be used - a move it called "arbitrary".

The Department of the Interior, which employs about 88,000 people, declined to comment on Google's legal action.

Security fears

Google says in its lawsuit that it was told there would be "full and open competition" for the contract, but that the bid specified that only the Microsoft Business Productivity Online Suite-Federal could be used.

This is a special version of Microsoft's suite of business tools that was designed for the US federal government.

Google has its own special version of its software designed to address government security concerns, Google Apps for Government.

However, the firm says it was told its product did not comply with the department's security requirements.

Google says the decision was "arbitrary and capricious", as well as being "unduly restrictive of competition" and against US law.

It calls for an open contracting process, which it says "could save US taxpayers tens of millions of dollars and result in better services".



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