Monday, October 10, 2011

Blackberry crashes across Europe

Millions of Blackberry owners across Europe, the Middle East and Africa have been left without services following a server crash.

Owners of the smartphones were unable to browse the web, send email or instant messages.

The problem appears to have originated in a datacentre in Slough which handles Blackberry services for the affected regions.

Blackberry UK said it knew about the problem and was "investigating".

In a tweet sent around 14:42 BST, the company said: "Some users in EMEA are experiencing issues."

A subsequent statement said Blackberry was: "working to resolve an issue currently impacting some Blackberry subscribers in Europe Middle East and Africa."

It apologised for the inconvenience that the ongoing problem was causing its customers.

Earlier on 10 October mobile operators in the UK, Egypt, Kuwait, Qatar and other nations pointed the finger at Blackberry owner RIM when replying to tweets from customers complaining about the problems.

The first signs of trouble emerged about 11:00 BST but seemed to have escalated with tags about Blackberry and its BBM service trending on Twitter.

The only functioning service on Blackberry seemed to be text messaging, prompting many users to voice their frustration online.

In an early report, The Daily Telegraph quoted one Twitter user as suffering "serious Blackberry outrage".

Others lamented the loss of the free BBM network saying they did not know what to do without it.



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Cyber attack tests for Olympic IT

Simulated cyber attacks will be carried out on the computer systems running London's 2012 Olympic Games.

A series of worst-case scenarios are to be played out in March and May, just months ahead of the Games' opening.

They include a massive denial of service attack on the official website, and a virus getting onto organisers' computers.

Despite the extensive planning, Olympic bosses say they are unaware of any specific threat.

The computer networks used to record scores and feed information to the public and media have been in development for years.

A control centre, where operations will be co-ordinated from, was opened on Monday in Canary Wharf.

Its permanent staff of 180 workers are already doing dry runs of sporting events, as they try to identify and fix problems.

But one of the biggest fears around the Olympics is not a crashed server or power outage, but a deliberate attack by cyber criminals.

During the period of the 2008 Beijing Olympics, China was subject to about 12 million online attacks per day.

The UK has learned lessons from its predecessor, said Gerry Pennell, chief information officer for London 2012.

"The approach of the website is a distributed one. That minimises the DDoS attack route," he explained.

"Another key principle is to keep mission-critical games systems quite isolated from anything web-facing. So very much partitioned and separated, thus making it hard for an external attack to succeed."

Security testing on the system will be carried out in a specially isolated version of the Olympic network, using an in-house team of pretend hackers.

"We simulate past competitions and we have a shadow team of about 100 people coming and creating problems - injecting viruses, disconnecting PC servers," said Patrick Adiba from Atos, the company managing the games' IT systems.

"We are using a simulation system so it doesn't really matter if we corrupt the data. We simulate the effect and see how people react."

Mr Adiba said that his company was constantly looking for information on potential threats to the Olympic Games.

"We have our own system within Atos to see the evolution of cyber crimes, and we have contact with relevant authorities to share knowledge and information about what may happen."

Emerging threat

Since the last Olympic Games, the nature and scope of cyber threats has changed substantially.

A series of hacks and website takedowns - orchestrated by Anonymous and LulzSec - has hit organisations including Sony, HB Gary, and the UK and US governments.

More complex attacks, such as the Stuxnet worm, which targeted Iran's nuclear industry, highlighted the sophistication of politically motivated hackers.

Such threats have been taken into account by designers working on the Olympic systems, according to Gerry Pennell.

"Our architecture was largely decided before [those things] happened," said Mr Pennell.

"Having said that, [those sort of attack] were well understood before those very high-profile incidents."

In April, former Home Secretary David Blunkett warned that the Olympics could be hit by "devastating" cyber attacks if more was not done to boost the country's IT defences.

Since becoming prime minister, David Cameron has repeatedly stressed his commitment to protecting the country from cyber attacks.

The UK is due to host a global summit to discuss the problem, beginning 1 November.



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Samsung delay is 'Jobs tribute'

Samsung has postponed the launch of its Nexus Prime smartphone as a mark of respect to Steve Jobs.

The company said it would be the wrong time to introduce the device while the world was still paying tribute to the Apple co-founder, who died last week.

It had planned to unveil the Nexus Prime in San Diego on 11 October.

Samsung enjoys a close relationship with Apple, as one of its component suppliers. However, the firms are also suing each other for patent violations.

Courts in 10 countries have been asked to adjudicate an apparently tit-for-tat series of intellectual property claims.

Each company has accused the other of using their patented technology, without paying to license it.

In addition Apple has also accused Samsung of copying the overall look and feel of its iPad tablet, in its Galaxy Tab 10.1.

To date, the US company has fared best in court:

  • The Galaxy Tab 10.1 is currently banned from sale in Germany.
  • A ban on sales of Samsung smartphones is due to come into effect in the Netherlands in October.
  • Samsung has postponed its tablet launch plans in Australia while its legal battle there is ongoing.

A ruling is expected this week in the Australian row and is also due shortly in the US where Apple is suing Samsung.

Prime candidate

Samsung's Nexus Prime is the latest in a series of smartphones produced by the Korean company, running Google's Android operating system.

It will be the first commercially available device to run the new version of Android known as Ice Cream Sandwich.

The open-source platform has proved hugely successful for Samsung, which is now second only to Apple in the global smartphone race.

According to data from Nielsen, in August 2011, Apple held 19.25 of the market, while Samsung handsets accounted for 16.2%.

Despite the fierce competition, both on the high street and in the courts, Samsung makes a great deal of money from Apple, supplying parts for many of its devices, including screens for its smartphones and tablets.

The two companies are said to have agreed a components deal in February worth $7.8bn (�5bn).



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