Thursday, October 27, 2011

Hewlett U-turn on selling PC arm

Hewlett Packard (HP) says it will now keep its personal computer division after reviewing a plan by its former chief executive to sell it.

The decision to retain the personal systems group (PSG) was made by HP's new head, Meg Whitman, who said HP would be a "stronger" firm as a result.

Her predecessor, Leo Apotheker, said earlier this year the company would look to spin-off the hardware arm.

PSG is the world's biggest maker of personal computers.

Ms Whitman said in a statement: "Keeping PSG within HP is right. HP objectively evaluated the strategic, financial and operational impact of spinning off PSG.

"HP is committed to PSG, and together we are stronger," said Ms Whitman, a former eBay executive who took over in September.

She added: "It's clear after our analysis that keeping PSG within HP is right for customers and partners, right for shareholders, and right for employees."

The plan to sell PSG was part of Mr Apotheker's strategy to refocus HP on software and cloud services.

But within months of being appointed in November last year, shareholders and analysts became uneasy about his planned changes.

HP shares fell 20% the day after Mr Apotheker announced the possible spin-off of the PC arm, and lost 40% of their value during his tenure.

Shares in the company rose 4.8% on Thursday.



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Amazon's patent troubles spiral

Amazon has revealed that 11 companies have filed patent lawsuits against it since the start of the year - more than three times as many as in all of 2010.

The online store made the declaration in a filing to US financial regulators.

The complaints include claims that Amazon's sales systems infringe another firm's intellectual property, and that its Kindle ebook devices use technologies owned by two others.

Amazon says it disputes the claims and intends to "vigorously defend" itself.

The US firm's filing reveals that it has been accused of infringing a total of 30 patents since January.

Of those two have been dismissed, including a claim by MasterObjects, a Dutch developer specialising in search result software.

The software firm had claimed that Amazon's drop-down search suggestions infringed one of its US patents. However, the case was thrown out in August.

One of the active lawsuits involves a company named LVL Patent Group. It claims Amazon's mobile applications and other technologies breach four of its innovations.

The Virginia based litigator also launched claims against Apple, Siemens, Hewlett-Packard and Nokia, among others, in September.

Legal activity

The lawsuits mark an upswing in legal activity.

Over the whole of 2010, Amazon's filing suggests it was sued by three claimants over a total of four patents. Amazon settled one of the cases and still disputes the others.

"It is quite common in the technology industry to have aggressive patent litigation," said Andrea Matwyshyn, assistant professor of legal studies at the University of Pennsylvania's Wharton School.

"In fact, the volume against Amazon pales compared to other industries such as the mobile phone sector, which is involved in a series of patent wars."

However, Amazon's legal troubles may mount following the launch of its first tablet computer.

"These lawsuits can only continue to increase, especially as Amazon makes more hardware," said Colin Gillis, senior technology analyst at BGC Partners.

"The field is clogged with lawsuits, particularly with products that run on Google's Android software, which its new Kindle Fire tablet uses."

Amazon's best defence may be to secure patents of its own. Its most recent filing involves a gift card which allows the buyer to restrict what products the recipient can choose.



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RIM facing lawsuits over outage

Blackberry customers in the US and Canada are suing Research in Motion over the recent global outage which left millions without email, instant messaging and net access.

A Canadian lawsuit, filed on Wednesday, was brought on behalf of all Blackberry owners in the country, and accuses RIM of breach of contract.

A similar complaint has been filed in the US.

When contacted by the BBC, RIM had no comment on the news.

The lawsuit claims that RIM "is responsible for Blackberry users' loss of email, BB, and/or internet service for approximately one and a half days".

"It has not compensated consumers on a prorated basis for such loss of use, while knowing full well that Blackberry users pay a monthly fee to their wireless service providers for data services and that they were deprived thereof."

The outage, caused by a system failure and compounded by the failure of its back-up system, began on October 10 and lasted four days.

Snowball effect

RIM co-founder Mike Lazaridis apologised for the outage and offered all customers a package of free software.

The apps, which RIM claims are worth more than $100 (�63), are available until the end of December.

Malik Saadi, principal analyst with Informa Telecom & Media thinks action suits like these could be just the beginning.

"If the consumer forums get involved they could mobilise individuals into seeking compensation and there will be a snowball effect," he said.

Informa has estimated that RIM could find itself faced with a $25m (�16m) compensation bill.

"That is not big money compared to revenues. The biggest damage is to its brand and that could take years to cure. If I was RIM I would just compensate users quickly," said Mr Saadi.

So far no operators have pursued compensation from RIM and Mr Saadi thinks it is "unlikely" any will. However, some have suggested they will offer their own packages to customers.

"In the Middle East, two operators are talking about compensating customers although there are no details about how it will work," he said.

Communication

The four day crash could not have come at a worse time for Blackberry, which has seen profits fall in recent months.

Sales of its flagship tablet, the PlayBook, are not going as well as expected and earlier this week the firm announced that it was delaying a software update to the device.

RIM was criticised for not responding quickly enough to customers when the crash occurred.

Thousands of people turned to Twitter and other social media networks to voice frustration with the company and its efforts to fix the problems.

The firm noticeably stepped up its communication activities as the outage dragged on.



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Sony buys whole of Sony Ericsson

Japanese technology giant Sony has bought full control of mobile phone maker Sony Ericsson from Swedish telecoms equipment maker Ericsson.

Sony has agreed to buy 50% of the firm for 1.1bn euros ($1.5bn; �964m), making the mobile handset business a wholly-owned subsidiary of Sony.

Ericsson said that the "synergies" between telecoms equipment and mobile phones were decreasing.

The transaction also includes a patent deal.

Sony will get the five sets of patents that are essential to making the phones and a licensing agreement on any other intellectual property.

Many observers expected this deal because Sony wanted to integrate its phone division with its mobile games machine and tablet computer units.

"This acquisition makes sense for Sony and Ericsson, and it will make the difference for consumers, who want to connect with content wherever they are, whenever they want," said Sony's chairman Sir Howard Stringer.

Earlier this month, Sony Ericsson broke even in its third quarter and announced it would focus on smartphones from 2012.

The company said its Xperia smartphones accounted for 80% of its sales. The handsets run Google's Android operating system.

Analysts said Sony had proved resistant to sharing its brands and other assets with the joint venture, explaining why it took until this year for PlayStation games to be offered on any of its handsets.



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Call for tougher data abuse laws

Courts should have the power to jail people who breach the Data Protection Act, MPs on the justice select committee have said.

They say fines - usually about �150 per breach - are an "inadequate" deterrent when the financial rewards can be considerable.

Their report also warns the information commissioner lacks the powers to fully investigate personal data abuses.

The government said the issue of prison sentences would be kept under review.

'Great harm'

Sir Alan Beith, the Lib Dem chairman of the justice committee, said using deception to obtain personal information - known as blagging - or selling it on without permission were "serious offences that can cause great harm".

"Magistrates and judges need to be able to hand out custodial sentences when serious misuses of personal information come to light.

"Parliament has provided that power, but ministers have not yet brought it into force - they must do so."

The move would require the government to enact section 77 and 78 of the 2008 Criminal Justice and Immigration Act.

Currently, magistrates can impose fines of up to �5,000, and the crown court an unlimited fine. But, in practice, fines are much lower because judges have to take into account the defendant's ability to pay, the report says.

The report highlighted several cases in which the financial gain from data protection breaches had exceeded the penalty, including a nurse who passed on patient details to her partner who worked for an accident management company.

She was fined �150 per offence, but accident management companies pay up to �900 for a client's details.

It also noted a 2008 case in which two former BNP members posted the party membership list on the internet, after which a district judge at Nottingham Magistrates' Court said: "It came as a surprise to me, as it will to many members of the party, that to do something as foolish and criminally dangerous as you did will only incur a financial penalty."

Press behaviour

The Information Commissioner Christopher Graham has long called for the courts to be given the power to impose custodial sentences.

However last month, he told the committee he feared any effort to increase the punishments would be delayed by the Leveson inquiry into press behaviour.

He said routine hacking and blagging of personal data by financial services, debt collection and claims management companies was going untackled, and he expected the inquiry into phone hacking by newspapers to distract even more attention away from the problem.

Deputy Prime Minister Nick Clegg has suggested that jail sentences for people found guilty of "blagging" should be looked at - in cases where information was clearly not obtained in the public interest.

Gordon Brown attempted to introduce prison terms of up to two years for the offence when he was in power but the law was never enacted amid concerns from newspaper bosses.

Daily Mail editor Paul Dacre said at the time that this would "have a truly chilling effect on good journalism".

The Ministry of Justice said it was keeping the issue "under review" and would study the committee's report with interest.

Data audits

The MPs' report also warned possible misuses of personal data were not being fully investigated because the information commissioner lacked sufficient powers.

Currently, he offers free data protection audits, but many organisations decline and not one insurance company has agreed to an audit, the report said.

Sir Alan urged ministers to examine how the commissioner could investigate cases of data abuse properly without increasing the regulatory burden on businesses.

The Data Protection Act 1998 gives people the right to know what information is held about them and to correct wrong information.

It also protects individuals' interests by obliging organisations to manage personal information appropriately.



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