Wednesday, August 24, 2011

Steve Jobs quits as Apple chief

Apple founder Steve Jobs has resigned as chief executive of the technology giant and will be replaced by its chief operating officer Tim Cook.

Mr Jobs, who underwent a liver transplant following pancreatic cancer, said he could no longer meet his chief executive's duties and expectations.

The Silicon Valley legend will become chairman of the firm.

The 55-year-old has been on medical leave for an undisclosed condition since 17 January.

In a short letter to the board of Apple, Mr Jobs wrote: "I have always said if there ever came a day when I could no longer meet my duties and expectations as Apple's chief executive, I would be the first to let you know.

"Unfortunately, that day has come. I hereby resign as chief executive of Apple.

"I believe Apple's brightest and most innovative days are ahead of it. And I look forward to watching and contributing to its success in a new role.

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This is a sad day for Apple and for the whole technology industry, as its most charismatic and successful leader of recent years brings down the curtain on an extraordinary career.

Steve Jobs addressed his brief letter of resignation not just to his company's board but to the Apple community - and millions worldwide will feel he was talking to them.

Forceful bosses whose personalities shape everything about their businesses are going out of fashion these days, for good reason many would say.

But Steve Jobs is a rare example of a chief executive who is synonymous with his company, a perfectionist who obsesses over every detail and has been the public face of just about every major product launch in the past decade.

It's difficult to imagine Apple without him - but he's leaving having revived what was an ailing business when he returned in the late 1990s, and turned it into the world's wealthiest company and one which has done more than any other in recent years to shape consumer technology.

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"I have made some of the best friends of my life at Apple, and I thank you all for the many years of being able to work alongside you."

Apple board member Art Levinson paid tribute to Mr Job's contribution to the company: "Steve's extraordinary vision and leadership saved Apple and guided it to its position the world's most innovative and valuable technology company."

'Hugely successful'

Analysts said the move was not unexpected, and would have little impact on the day-to-day running of the company.

"Steve is [still] going to be able to provide the input he would do as a chief executive," said Colin Gillis at BGC Financial.

"But Tim has been de facto chief executive for some time and the company has been hugely successful. The vision and the roadmap is intact."

Nor will customers see any real difference, analysts said.

"At the end of the day, consumers don't buy products from Apple because they're from Steve Jobs, they buy them because they meet their needs and they're good products, and they'll continue to do that," Michael Gartenberg from Gartner told the BBC.

However, Apple shares slid in after-hours trading, suggesting that some investors were less confident of the company's prospects without Mr Jobs at the helm.

Mr Jobs is widely seen as the creative force that has driven Apple to become one of the world's biggest companies.

Thanks to innovative and hugely popular products such as the iPod, the iPhone and more recently the iPad, Apple has become one of the most sought after brands in the world.

In the three months to the end of June, the company made a profit of $7.3bn on revenues of $28.6bn. It sold more than 20 million iPhones in the period and 9.25 million iPads.

Revolutionary products

Mr Jobs started Apple in the 1970s and its Macintosh computers became hugely popular in the 1980s.

In 1985, Mr Jobs left the company after falling out with colleagues, only to return in 1996 and begin Apple's transformation by launching the colourful iMac computer.

The iPod, which revolutionised the personal music-player market and spawned myriad copycat devices, was launched in 2002 and lay the foundations for the company's success over the past decade.

Next came the iPhone, which similarly revolutionised the smartphone market, while the iPad confounded some initial scepticism to prove hugely popular.

Many versions of these products have been launched while Mr Jobs has been on medical leave, and new versions that have been planned for months will not be affected by his departure, analysts said.

"In the near term, at least the next two three years, Apple will continue to have a fantastic run because it's got its entire roadmap in place which will continue to work seamlessly," Manoj Menon at Frost and Sullivan told the BBC.



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Google to pay $500m drug ad fine

Internet giant Google has agreed to pay a $500m (�306m) fine for publishing online adverts from Canadian pharmacies selling illegal drugs to US customers.

By paying the fine, Google will avoid criminal prosecution in the US for profiting from the adverts.

The $500m represents the firm's revenues from the adverts and the revenues generated from the sale of the drugs, federal investigators said.

Google said it should it not have allowed the adverts.

"We banned the advertising of prescription drugs in the US by Canadian pharmacies some time ago," the company said in a short statement.

"However, it's obvious with hindsight that we should not have allowed these ads on Google in the first place."

The US Justice Department said controls over selling the drugs were inadequate.

"While Canada has its own regulatory rules for prescription drugs, Canadian pharmacies that ship prescription drugs to US residents are not subject to Canadian regulatory authority, and many sell drugs obtained from countries other than Canada which lack adequate pharmacy regulations," the department said.

It added that the higher price of the drugs reflected the fact that some could be bought without a doctor's prescription.



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Euro ban for Samsung Galaxy phones

Samsung has been banned from selling three models of its Galaxy smartphones in a number of European countries.

The preliminary injunction was handed down by a court in the Netherlands after Apple filed a claim for patent infringement.

It claimed that Samsung had copied technology owned by Apple relating to the way photos are displayed on mobile devices.

The embargo is due to come into effect in seven weeks.

A district court in the Hague upheld Apple's claim concerning one specific patent - EP 2059868 - which outlines an interface for viewing and navigating photographs on a touchscreen phone.

However, the judge rejected several other patent issues, as well as Apple's claim that Samsung had stolen many of its design ideas.

Despite the impending embargo, Samsung welcomed the ruling. In a statement, the company said: "Today's ruling is an affirmation that the Galaxy range of products is innovative and distinctive.

"With regard to the single infringement cited in the ruling, we will take all possible measures including legal action to ensure that there is no disruption in the availability of our Galaxy smartphones to Dutch consumers."

The statement continued: "This ruling is not expected to affect sales in other European markets."



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BBC unveils map of UK 3G coverage

A BBC crowd-sourcing survey into the state of mobile Britain suggests that 3G has some way to go before it offers comprehensive coverage across the UK.

Despite operator claims of 90% or more 3G coverage, there are still many notspots, including in major towns and cities, according to the map.

Those testers able to receive a data connection only got a 3G signal 75% of the time.

For nearly a quarter of the time they had to rely on older 2G technology.

2G is typically around ten times slower than 3G "mobile broadband".

Mobile coverage has become a huge issue as people rely increasingly on their smartphones to surf the web and send email as well as making phone calls.

Last month the BBC invited people to download an app that would collate the 3G coverage their Android handsets were getting.

The experiment aimed to offer a snapshot of coverage.

Industry first

44,600 volunteers took part, providing testing firm Epitiro with some 1.7 million hours worth of data from around the UK.

"The BBC has undertaken a crowd-sourcing survey that is well beyond any scale seen by the mobile industry in this country or any other," said Gavin John, chief executive of Epitiro.

"Over 44,000 volunteers from the Shetland Islands to the Isles of Scilly participated with 42 million locations tested from every county in England, Scotland, Wales and Northern Ireland."

"For the first time consumers have the means to see 3G coverage precisely where they live, work and travel," he added.

Operators too were broadly pleased by the initiative.

O2 said it "welcomed the crowd sourcing experiment", but added that more detail - for example signal quality - would have been useful.

"The issue of coverage is no longer about covering the land mass to meet a percentage target, but about depth and quality of experience," said an O2 spokesman.

"The results don't show the 'experience' on each network - for example, speed or the ability to hold a connection. Simply having coverage does not guarantee a good service."

Everything Everywhere - the parent company of Orange and T-Mobile - said it "was a step in the right direction" for offering consumers transparent information about coverage.

"It is a little too early to tell how much it tallies with our own maps or how we would use the information," said James Hattam, director of service management at Everything Everywhere.

Three was concerned that the picture painted by the map was driven as much by the number of people from each operator taking part as by actual coverage.

"Three has the UK's largest 3G network, but as a newer operator with fewer customers, is necessarily less well represented on this map at a local level," said Phil Sheppard, director of network strategy at Three UK.

No service
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If our 3G survey has shown anything it's this - for many thousands of people the quality of their mobile phone signal is of great importance and they are thirsty for more information.

What's striking is that while overall coverage is pretty good, it's still far more patchy than the maps provided by the mobile operators would suggest.

My own experience this week shows that in the centre of a major city, on a major inter-city rail route, in a village in rural Oxfordshire, you cannot rely on getting a good 3G signal.

We know the mobile networks - and Ofcom - will be studying the map with interest. With the 4G auction coming up next year, the challenge for the mobile industry and the regulator is to show that they can improve speeds across the network while ensuring that those people who are in notspots now are not left even further behind in the future

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The results suggest that the performance of different operators varies enormously from region to region.

Windsor Holden, an analyst with Juniper Research, homed in on West Sussex.

"There are substantial differences in Chichester where, for example, O2 has poor coverage to the west while Vodafone has issues in the east," said Mr Holden.

"There is probably a correlation to their base station configurations. When these networks were rolled out there was not the attention paid to planning and so networks aren't as efficient as they should be."

The map underlines the need for people signing up to mobile broadband to research coverage in their local area, according to Michael Phillips of Broadbandchoices.co.uk.

He warned that the quality of 3G data services across the UK still varied widely.

"Mobile broadband swings between where fixed broadband was from 1998 to 2003, but many people are expecting the same speeds for their smartphones as they get at home," he said.

"The reality is that 3G is a good service in major cities but it is failing to deliver on trains and in the countryside."

Among the worst places for mobile coverage are the UK's road and rail networks.

"A whole stretch of the A3 has little or no coverage and there are substantial blackspots when people are travelling," said Juniper Research's Windsor Holden.

"Mobile's key advantage is that you should be able to use it anytime and anywhere and that is not the case at the moment. There is no reason why coverage could not be improved in these areas," he said.

Train journey

The BBC's technology correspondent Rory Cellan-Jones took a train from Cardiff to London to test the quality of service for commuters.

The government has recently offered a cash injection to boost the roll-out of next-generation fixed broadband in rural areas.

Ofcom's Communications Consumer Panel last month called for a similar strategy to tackle mobile notspots.

It recommended that the upcoming 4G mobile auction should be used as an opportunity to upgrade the UK's mobile infrastructure.

"Effective mobile communication is essential, and we need intervention to improve services. The decision by tens of thousands of people to take part in the survey demonstrates how significant coverage is to people's everyday lives," said panel member Colin Browne.

Next steps

It is important to note that the BBC's map is a crowd sourced snapshot of coverage rather than a scientific test.

Measuring mobile coverage is complex and the signal that someone receives depends on a number of factors, including whether they are indoors or outdoors, what time of day they are using the phone and what handset they have.

Drive-by tests conducted by Ofcom in Devon recently revealed that often feature phones were a better option for those wanting to just make a phone call in rural areas.

A total of 270 models or variants of smartphones and tablets variants were used in the BBC study, including six varieties of HTC handset and Samsung's popular Galaxy handsets.

The data collected is by far the most comprehensive to date, although it is not the only experiment of its kind.

Opensignalmaps offers a similar service. It has been collecting coverage data since December 2010.

Its 30,000 users have mapped 10 million locations. Their results suggest that 3G is only available 48% of the time.

Opensignalmaps has pinpointed North Humberside as the area with the worst coverage - a total of 75 notspots.

"Looking at our map most of the big cities are well served by 3G, but it's clear that 3G coverage is still a massive issue anywhere outside major cities," said map creator Brendon Gill.

Comparing operators has been difficult for consumers up to now because they all measure their networks in different ways.

O2 thinks that projects such as the BBC's map might offer a better answer.

"We would like to see these types of initiatives shape the future of customer experience measurement," said a spokesman.

Everything Everywhere's James Hattam said he hoped Ofcom would develop the map further.

"If the sample size was increased and Ofcom took it on then it could be a really useful tool in the industry," he said.



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