Thursday, July 14, 2011

Mobile 'pinging' raises legal questions

A former News of the World journalist's allegation the newspaper paid police to track mobile phones raises serious questions about the UK's eavesdropping laws, according to experts.

Sean Hoare said it was possible to "ping" a handset's location for �300.

While there is no firm evidence to support the accusation, if true it would undermine safeguards within the Regulation of Investigatory Powers Act.

The law outlines a system of checks intended to prevent it being abused.

Police can ask mobile networks to determine the location of a phone, based on information from nearby radio masts.

Only a handful of officers in each force are authorised to make such enquiries, and their requests are supposed to be approved by a senior colleague.

Poor compliance

The system is regulated and audited by the Interception of Communications Commissioner, Sir Paul Kennedy.

In his most recent report, Sir Paul found in 10% of cases where law enforcement bodies sought communications information, there was poor compliance with the rules.

Such audits are based on a sampling of police requests - something that leaves the system open to abuse, according to solicitor advocate Simon McKay, author of Covert Policing: Law and Practice.

"The resources of the commissioner empowered by statute to review it are fairly restrictive, so circumstances dictate that a tiny proportion of authorisations obtained will ever be reviewed meaningfully or critically by the commissioner," he told BBC News.

Mr McKay added he would not be surprised if leaks had been made in return for cash.

Pinging

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Mobile phone networks have the ability to locate their customers' handsets.

At a basic level, they can determine which cell the phone is using. In a city, that might narrow-down the location to a few hundred meters. In the countryside it could be several kilometres.

It is also possible to triangulate the position of a phone more precisely using its relative position to several masts.

Additionally, many modern phones contain GPS technology to help determine their exact longitude and latitude.

Mobile operators are reluctant to discuss exactly what level of detail they are able to provide to law enforcement, although there are examples of police tracking criminals, accident victims and missing persons by their mobile phones.

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"You are generally dealing with people that are experienced in using and deploying covert policing techniques and therefore their tradecraft equips them particularly well to minimise the risk of detection," he said.

Freedom law

A new law, currently being considered by parliament - the Protection of Freedoms Bill - would require judicial approval for some Regulation of Investigatory Powers Act (RIPA) disclosures, but not those requested by police.

The BBC approached the government to see if it planned to ask Sir Paul to re-examine the safeguards around police use of RIPA.

A Home Office spokesman said it would not be taking such action before the prime minister had outlined the terms of reference for his two enquiries into the phone-hacking scandal.

Daniel Hamilton, the director of campaign group Big Brother Watch, said he was happy to wait, provided there was eventually a review.

"I would have preferred if action had been taken earlier and intercepts had not been used on such a wide basis, but I think it makes sense now an inquiry has been set up and we have received assurances from the PM and the police that there will be a thorough investigation.

"I hope at the end it will be an opportune time to revisit these processes," he said.



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Facebook game to fight extremism

A social media game with Arab super heroes at its heart has been launched on Facebook.

The man behind the project, Suleiman Bakhit, hopes that Happy Oasis can create positive role models for children who might otherwise be enticed by extremist views.

The game launched this week and has already attracted 50,000 followers.

Newly appointed TED fellow Mr Bakhit spoke about his project at the TEDGlobal conference in Edinburgh.

Mr Bakhit, who comes from Jordan, was a student at the US University of Minnesota when the 9/11 attacks took place. Shortly afterwards he was attacked by four men because he was an Arab.

Magic carpet

Instead of feeling bitter, Mr Bakhit decided to engage in an education campaign.

"I realised that you fight extremism by starting with the young. The message was simple - 'We are not all terrorists'", he told the BBC.

Armed with a not-so-magic carpet, he began telling Aladdin-style stories in local schools.

"One day a child asked me if there was an Arab superman and I realised that there wasn't," he said.

So began his comic-book project which aimed to create a range of positive Arab role-models, including a female James Bond and a Jordanian special agent who fights extremists.

In Jordan, Mr Bakhit has sold 300,000 copies of his comics and came to realise that there was a market for a web-based version.

"Print media is dying but there are 30 million Arabs on Facebook so I thought about making social games with the same message," he said.

Mr Bakhit wanted to make sure that his characters related to the children he was aiming to reach.

"I took a peer-to-peer approach, engaging kids to get their ideas," he said.

He was undecided about whether to include a character dressed in a burka until he showed the animated character to a focus group.

"They loved the idea so she was in," he said.

The first game featured special agent Element O and while it was, in Mr Bakhit's words "not very good", it did show him the potential of such a project.

"Fans were discussing the games in the forums and arguing about politics. I went on as Element O and the arguments immediately stopped," he said.

Mr Bakhit said he now hopes to take his comic book model to Pakistan, where extremism is a growing problem.



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Spelling mistakes &#39;cost millions&#39;

An online entrepreneur says that poor spelling is costing the UK millions of pounds in lost revenue for internet businesses.

Charles Duncombe says an analysis of website figures shows a single spelling mistake can cut online sales in half.

Mr Duncombe says when recruiting staff he has been "shocked at the poor quality of written English".

He says the big problem for online firms isn't technology but finding staff who can spell.

The concerns were echoed by the CBI whose head of education and skills warned that too many employers were having to invest in remedial literacy lessons for their staff.

Written word

Mr Duncombe, who runs travel, mobile phones and clothing websites, says that poor spelling is a serious problem for the online economy.

"Often these cutting-edge companies depend upon old-fashioned skills," says Mr Duncombe.

And he says that the struggle to recruit enough staff who can spell means that this sector of the economy is not as efficient as it might be.

Figures from the Office for National Statistics published last month showed internet sales in the UK running at �527m per week.

"I know that industry bemoaning the education system is nothing new but it is becoming more and more of a problem with more companies going online.

"This is because when you sell or communicate on the internet 99% of the time it is done by the written word."

Mr Duncombe says that it is possible to identify the specific impact of a spelling mistake on sales.

He says he measured the revenue per visitor to the tightsplease.co.uk website and found that the revenue was twice as high after an error was corrected.

"If you project this across the whole of internet retail then millions of pounds worth of business is probably being lost each week due to simple spelling mistakes," says Mr Duncombe, director of the Just Say Please group.

Spelling is important to the credibility of a website, he says. When there are underlying concerns about fraud and safety, then getting the basics right is essential.

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When a consumer might be wary of spam or phishing efforts, a misspelt word could be a killer issue"

End Quote William Dutton Oxford Internet Institute

"You get about six seconds to capture the attention on a website."

When recruiting school and university leavers, Mr Duncombe says too many applications have contained spelling mistakes or poor grammar.

"Some people even used text speak in their cover letter," he says.

Even among those who appeared to be able to spell, he says that a written test, without access to a computer spellchecker, revealed further problems with spelling.

William Dutton, director of the Oxford Internet Institute at Oxford University, says that in some informal parts of the internet, such as Facebook, there is greater tolerance towards spelling and grammar.

"However, there are other aspects, such as a home page or commercial offering that are not among friends and which raise concerns over trust and credibility," said Professor Dutton.

"In these instances, when a consumer might be wary of spam or phishing efforts, a misspelt word could be a killer issue."

James Fothergill, the CBI's head of education and skills, said: "Our recent research shows that 42% of employers are not satisfied with the basic reading and writing skills of school and college leavers and almost half have had to invest in remedial training to get their staff's skills up-to-scratch.

"This situation is a real concern and the government must make the improvement of basic literacy and numeracy skills of all school and college leavers a top priority."



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