Wednesday, March 30, 2011

BBC website crashes for an hour

Technical problems with the BBC website saw a total outage of the news site, iPlayer and other web services yesterday.

The disruption lasted for around an hour on Tuesday evening.

BBC bosses admitted that there had been a "major network problem" but no official explanation has yet been given.

The outage set Twitter alight with angry fans questioning how such a breakdown happened.

It led to speculation that the site had been attacked, while others blamed cutbacks.

Users trying to get on to the BBC website on Tuesday evening from around 11pm to midnight were confronted with an error message, showing the BBC's iconic test card.

"It's not often we get a message from the BBC's technical support teams saying 'total outage of all BBC websites'," blogged Steve Herrmann, editor of the BBC news website.

"We haven't had a full technical debrief, but it's clear it was a major network problem," he added.

Siemens, which provides the BBC's technical support, said network engineers were looking into the problems at sites in both Maidenhead, Berkshire and London Docklands.

In an e-mail to staff, the firm said engineers: "remotely powered down equipment at a second Internet connection at Telehouse Docklands. This got things back up and running again."

Or, in layman's terms, they turned it off and back on again.



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Tuesday, March 29, 2011

Facebook removes 'intifada' page

Facebook has removed a page calling for a new Palestinian uprising against Israel after more than 350,000 people signed up to it.

The page which appeared on the social networking site was called Third Palestinian Intifada after two previous uprisings against Israeli occupation.

It was removed for featuring calls for violence, a company spokesman said.

Israel had raised concerns about the page. Facebook has helped spread calls for protests in Arab states.

The Third Palestinian Intifada page had called for an uprising after Muslim prayers on Friday 15 May.

"Judgment Day will be brought upon us only once the Muslims have killed all of the Jews," a quote from the page read.

According to AFP news agency, three new copycat pages have appeared, with more than 7,000 Palestinians signing up to them.

'Red lines'

Facebook said the page had begun as a call for peaceful protest, even though it used the term "intifada" with its connotation of violent revolt.

"Start Quote

It seems that [Israeli] Minister Yuli Edelstein needs lessons in human rights and freedom of expression as he is not aware of the world's respect for individual opinion"

End Quote Demtri Deliani Fatah official

"However, after the publicity of the page, more comments deteriorated to direct calls for violence," said Andrew Noyes, Facebook's public policy communications manager.

The creators of the page eventually made calls for violence as well, he added.

"We monitor pages that are reported to us, and when they degrade to direct calls for violence or expressions of hate - as occurred in this case - we have and will continue to take them down," Mr Noyes said.

In a letter last week to Facebook founder Mark Zuckerberg, Israeli Public Diplomacy Minister Yuli Edelstein said the page featured "wild incitement" with calls to kill Jews and talk of "liberating" Jerusalem through violence.

"I asked Mr Zuckerberg that the red lines of freedom of expression and incitement and violence should not be crossed," he said.

"I welcome that decision even though I am sure that more cat-and-mouse games await us and there will be attempts by our enemies and those who hate us to enter Facebook in other ways."

Demetri Deliani, a leading member of the Palestinian party Fatah, mocked Israel's request to remove the page.

"It seems that Minister Yuli Edelstein needs lessons in human rights and freedom of expression as he is not aware of the world's respect for individual opinion," he told the official Palestinian news agency Wafa.



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Spotify ads hit by malware attack

Spotify has apologised to users after an advertisement containing a virus was displayed to some users of the music-streaming service.

The advertisement, which appeared within Spotify's Windows desktop software, did not need to be clicked on in order to infect a user's machine.

The exploit would install a bogus 'Windows Recovery' anti-virus program.

"Users with anti-virus software will have been protected," Spotify said in a statement.

"We quickly removed all third party display ads in order to protect users and ensure Spotify was safe to use.

"We sincerely apologise to any users affected. We'll continue working hard to ensure this does not happen again and that our users enjoy Spotify securely and in confidence."

The vulnerability only affects users with free subscriptions.

Security research specialists Websense said it received the first report of "malvertising" on the service at 11:30GMT on 24 March, noting that it used the Blackhole Exploit Kit - a tool for hackers - to carry out the attack.

"Start Quote

If you had Spotify open but running in the background, listening to your favorite tunes, you could still get infected"

End Quote Patrik Runald Websense

Malvertising is usually confined to content viewed through web browsers, but this instance was displayed within the Spotify software itself for people with a free membership.

"The application will render the ad code and run it as if it were run inside a browser," explained Websense's Patrik Runald in a blog post.

"This means that the Blackhole Exploit Kit works perfectly fine and it's enough that the ad is just displayed to you in Spotify to get infected, you don't even have to click on the ad itself.

"So if you had Spotify open but running in the background, listening to your favorite tunes, you could still get infected."

Avast! anti-virus said the majority of their users reporting infections were from Sweden (59%), while 40% of virus reports relating to the vulnerability came from the UK. The rest were from other countries.

Spotify, which is based in Sweden, has around seven million users, six million of which use the free service affected.



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Amazon unveils cloud music player

Amazon has unveiled an online music service that lets users to upload songs and play them from a range of devices.

The internet retailer launched its Cloud Player in the US, ahead of rivals Apple and Google which are rumoured to be developing similar systems.

Users are given 5Gb of storage space, roughly equivalent to 1,200 tracks, but can opt to pay for additional capacity.

Cloud Player works with Blackberry, Palm and Android mobiles, although there is no support for Apple's iOS.



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Monday, March 28, 2011

Internet advertising worth �4bn

The internet now accounts for a quarter of all advertising spending in the UK, according to figures.

Theyu show that the value of online advertising grew by 12.8% in 2010, breaking through the �4bn barrier.

A study by the Internet Advertising Bureau (IAB) and the accountants PwC found that online advertising spending grew three times as rapidly as in 2009.

It also outpaced the rest of the advertising market, which has recovered after dipping during the recession.

Guy Phillipson, the chief executive of the IAB, said: "Major brands restored their advertising budgets in 2010 and online was a big winner."

The biggest growth area was display advertising on social networks, which grew by nearly 200%.

Print media's pain

Facebook has made big advances in the last year in persuading advertisers to see social networks as a place to promote their wares.

With figures showing that UK internet users spend 25% of their online time on social networks, advertisers are keen to tap into this audience.

Online video advertising also nearly doubled in 2010, with �54m spent on adverts that appeared before, during or after video clips.

Mobile advertising raced ahead too, with finance, telecoms and consumer brands trying to reach audiences on the move.

Search advertising, still dominated by Google, remains the biggest earner, although growth in this more mature business was just 8%.

Ian Barber of the Advertising Association says there is one clear attraction which is boosting online spending: "It's targeted, it makes it easier for brands to work out who they're advertising to."

Other areas of advertising recovered last year, with television spending bouncing back after a steep decline.

But much of the Press is still suffering, with magazines and regional newspapers seeing revenues continue to fall. Classified advertising, once a key element in regional newspaper revenues, has now nearly all migrated online.

But Lynne Anderson of the Newspaper Society says local newspapers are capturing some of that online advertising spending on their own websites: "They are getting pretty savvy at capturing audiences in new ways."

She added: "Regional newspapers - print and online - are resilient, innovative and well-placed to benefit when wider market conditions improve."

The IAB expects online spending to continue to grow, as faster broadband makes new formats increasingly attractive.



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Twitter founder rejoins company

Twitter co-founder Jack Dorsey, who was pushed out of the company as chief executive in 2008, is to return full time to lead product development.

He will replace fellow co-founder Evan Williams, who has stepped back from daily involvement with Twitter but will remain on the board.

The announcement was tweeted by chief executive Dick Costolo who wrote that he was "excited" by the return.

Mr Dorsey followed up the tweet, saying that he was "thrilled".

He says he intends to remain chief executive of a mobile payments service called Square, which is located near Twitter's San Francisco headquarters.

"As executive chairman, Jack will dive into work with more than 450 people, led by an experienced executive team," Twitter said in a company statement.

"The timing is fortuitous; not only is Twitter experiencing record growth, but we also now have a new infrastructure that will keep us ahead of that growth and enable us to launch products that will make Twitter more instant, simple and always present," the statement said.

The move comes at an important time for the information and communications platform.

Despite the phenomenal take up by around 200 million users, the company faces challenges ahead as it proves itself to be a profitable business.

Last week Twitter celebrated its fifth birthday.



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Hackers target business secrets

Intellectual property and business secrets are fast becoming a target for cyber thieves, a study suggests.

Compiled by security firm McAfee, the research found that some hackers are starting to specialise in data stolen from corporate networks.

McAfee said deals were being done for trade secrets, marketing plans, R&D reports and source code.

It urged companies to know who looks after their data as it moves into the cloud or third-party hosting centres.

"Cyber criminals are targeting this information based on what their clients are asking for," said Raj Sumani, chief technology officer in Europe for McAfee.

He said that some business data had always been scooped up when net thieves compromised PCs using viruses and trojans in a search for logins or credit card details.

The difference now was that there exists a ready market for the data they are finding. In some cases, said Mr Sumani, thieves were running campaigns to get at particular companies or certain types of information.

Perimeter defences

Thefts of intellectual property or key documents could be hard to detect, said Mr Sumani.

"You may not even know it's stolen because they just take a copy of it," he said.

Defending against these threats was getting harder, he said, because key workers with access to the most valuable information were out and about using mobile devices far from the defences surrounding a corporate HQ.

"Smartphones and laptops have crossed the perimeter," said Mr Sumani.

The report comes in the wake of a series of incidents which reveal how cyber criminals are branching out from their traditional territory of spam and viruses.

2010 saw the arrival of the Stuxnet virus which targeted industrial plant equipment and 2011 has been marked by targeted attacks on petrochemical firms, the London Stock Exchange, the European Commission and many others.

Mr Sumani said that, as firms start to use cloud-based services to make data easier to get at, they had to work hard to ensure they know who can see that key corporate information.

Otherwise, he warned, in the event of a breach, companies could find themselves losing the trust of customers or attracting the attention of regulators.

"You can transfer the work but you cannot transfer the liability," said Mr Sumani.



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Sunday, March 27, 2011

Invention 'boosts phone storage'

Scottish researchers have helped to create a device which improves memory storage for technology including MP3s, smartphones and cameras.

The device uses a tiny mechanical arm to translate data into electrical signals.

This allows faster operation and uses less energy compared with conventional memory storage products.

The Edinburgh University researchers worked with the Konkuk University and Seoul National University, in Korea.

The device records data by measuring the current passing through a carbon nanotube, and the binary value of the data is determined by an electrode that controls the flow of current.

Previous attempts to use carbon nanotube transistors for memory storage hit a stumbling block because they had low operational speed and short memory retention times.

By using a mechanical arm to charge the electrode, which operates faster than conventional memory devices, scientists have been able to overcome the problems.

'Novel approach'

Prof Eleanor Campbell, from Edinburgh University's school of chemistry, said: "This is a novel approach to designing memory storage devices.

"With this device you have much faster switching on and off which you do not have with conventional memory storage devices.

"However, one of the issues with these novel devices is how easy they can be manufactured on an industrial scale, which we are yet to see."

Prof Campbell said research was continuing with colleagues in Korea on increasing the operating speed of the device even further.

The findings were published in the journal Nature Communications.



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Friday, March 25, 2011

Spam kings sought after takedown

The Rustock botnet, which sent up to 30 billion spam messages per day, might have been run by two or three people.

Early analysis, following raids to knock out the spam network, suggest that it was the work of a small team.

Rustock was made up of about one million hijacked PCs and employed a series of tricks to hide itself from scrutiny for years.

Since the raids on the network's hardware, global spam levels have dropped and remain relatively low.

Net gains

"It does not look like there were more than a couple of people running it to me," said Alex Lanstein, a senior engineer at security firm FireEye, which helped with the investigation into Rustock.

Mr Lanstein based his appraisal on familiarity with Rustock gained while working to shut it down over the past few years.

He said that the character of the code inside the Rustock malware and the way the giant network was run suggested that it was operated by a small team.

That work by FireEye, Microsoft, Pfizer and others culminated on 16 February with simultaneous raids on data centres in seven US cities that seized 96 servers which had acted as the command and control (C&C) system for Rustock.

Mr Lanstein said hard drives from the servers had been handed over to a forensic firm that will scour them for clues as to the identity of the network's controllers.

His hunch that a small team was behind Rustock is partly based on how different it was to other spam networks such as Zeus.

That network, said Mr Lanstein, operates on a franchise basis and involves many different groups and cyber criminals.

By contrast, Rustock was a tightly controlled, if huge, network that brought with it many of the administration headaches suffered by any web-based business.

"They ran into a lot of problems with managing their assets and pushing updates out to a million user network," he said.

Rustock evaded capture for years because of the clever way it was controlled, he said. Victims were snared when they visited websites seeded with booby-trapped adverts and links.

Once PCs were compromised, updates were regularly pushed out to them using custom written encryption. Those downloads contained the spam engine that despatched billions of ads for fake pharmaceuticals.

Updates to PCs in Rustock were also disguised to look like comments in discussion boards, making them hard to spot by security software which typically looks for well-known signs of malware.

The servers controlling Rustock were also located within hosting centres in the US rather than overseas.

"By locating all the C&C servers in middle-America, not in major metropolitan areas, they were able to stay off the radar," said Mr Lanstein.

Hosting costs for the C&C systems ran to about $10,000 (�6,211) per month, he said.

It was hard to estimate how much money the operators of Rustock had made, said Mr Lanstein, but it was likely to be a huge figure.

Since the raids, Rustock's controllers do not seem to have tried to re-assert control of their creation. Legal steps taken by Microsoft could limit any future attempt, said Mr Lanstein, adding that he was not sure they would even try.

"When you are a programmer and you realise that you have the full force of the Microsoft legal department pointed directly at you, then you might say to yourself its time to try something else," he said.



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Microsoft buys old net addresses

Microsoft has offered to pay $7.5m (�4.7m) for net addresses from bankrupt telecoms firm Nortel.

The 666,624 IP version 4 (IPv4) net addresses were put up for auction as part of the sell-off of Nortel's assets.

Blocks of IPv4 are valuable because the pool of this generation of address is close to running dry.

It was predicted that a market in IPv4 would appear among companies facing a costly migration to the newer IPv6.

Details of the sale were contained in papers filed to a Delaware bankruptcy court and show that Microsoft's bid was the highest of the 80 firms asked if they wanted to make an offer for the IP addresses.

The deal is yet to be approved by that court and anyone who objects to it can file their comments before 4 April.

If it goes through, Microsoft will get hold of 470,016 of the IP addresses instantly and the remaining 196,608 will be released as former customers of Nortel are moved to other telecoms firms.

IP addresses are used to identify individual computing devices on the internet and private networks.

IPv4 allows for a maximum of approximately 4.3 billion devices.

That number seemed enough in the early 1980s when the standard was first proposed, however the rapid growth in personal computers, smartphones and other internet connected devices means that addresses have been rapidly running out.

The last big blocks of IPv4 addresses were handed out in February and all of them are expected to be used up by late 2011.

Net firms are in the process of moving to version 6 of the IP addressing scheme, which offers more than 3 undecillion individual numbers (3 with 38 noughts)

However, the migration is happening very slowly.

In the interim, it is expected that IPv4 addresses will become increasingly valuable.

It is not clear why Microsoft wants to buy Nortel's supply, however many companies are keen to avoid the cost of changing their networking systems over to IPv6 compatible equipment.

The Microsoft-Nortel deal values the IPv4 address blocks at $11.25 (�7) each, higher than the price many firms charge for a .com domain. This was indicative, said experts, that the market for IPv4 addresses was heating up.

Registries that oversee the allocation of net addresses are also working on plans for a re-circulation system that takes IPv4 addresses from firms that are using IPv6 and releases them for use by others.



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